GOFIRST AIRLINES
- Refund not given Open
Lalit filed this complaint against GOFIRST AIRLINES on Oct 16, 2023
I encountered an issue with my travel plans, and I need your assistance. I had booked a return ticket from Bangalore to Male (Maldives) for the dates of November **th to November **nd, ****. Unfortunately, the airline canceled the return flight. To resolve this, I booked another ticket for the return journey with a different airline.
Go-First, the airline I initially booked with, assured me that they would refund the amount of **,*** INR and sent me an email confirming this on November **th.
However, when I contacted Go-First, they informed me that they had already sent the refund to a third party known as EMT. In contrast, the EMT representatives are stating that they have not received any refund amount from the airline. I've made over ** phone calls to both Go-First and EMT individually and have even attempted conference calls between them over the past ** months. Regrettably, this issue remains unresolved, and neither company is providing any updates to me. They are also unwilling to include me in the email correspondence between them.
It has been nearly a year since this issue began, and I have not received any refund. I kindly request your assistance in filing a complaint regarding this matter.
Thank you for your attention and support.
Sincerely,
Lalit
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Resolution Demanded:
Refund / Credit for purchase
GOFIRST AIRLINES
Resolved
Frustrated? File a Complaint
Travolook
"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."
Santosh Dash
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