File a Complaint against GOFIRST AIRLINES
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against GOFIRST AIRLINES?
If you are not satisfied with GOFIRST AIRLINES, file a complaint now:
1. Go to "File a Complaint" form
2. Choose GOFIRST AIRLINES and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from GOFIRST AIRLINES
But before filing a complaint, you should
a. Contact the customer support of GOFIRST AIRLINES first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
GOFIRST AIRLINES - Extra amount of INRpaid for extra luggage not refunded Closed
My husband recently travelled via your airline on July **th, **** via *:** AM flight G*- ***, with PNR number P*GRJB. At the time of check in, as he was carrying extra luggage, he had to pay an additional amount of INR *****/-. He made a cash p...
Aug 03, 2022 by Kimi Shrivastava
GOFIRST AIRLINES - HARASSMENT BY AIRLINES Closed
Dear sir/madam, On **th of June **** Me (Human Bhrahmatham PNR G*FLNC) and my wife (Karishma Bhrahmatma PNR P***JZ) was traveling from Delhi to Mumbai in Gofirst g* ***. We reached airport by *:** o'clock in morning as our flight schedule was...
Jun 20, 2022 by HUMAN BHRAHMATMA
GOFIRST AIRLINES - Flight rescheduled without permission Open
Hi, my flight under Gofirst Airline PNR RCY**N was rescheduled by airlines from **.** pm to *.** pm without checking with me...I had booked **.** pm flight so i could finish an event and then go to airport. I tried reaching to the customer care...
Feb 12, 2022 by Pravin dhake
Our flight got canceled by Airlines at the last moment, and we have been charged more than half of the amount with cancellation charges when in return our whole travel plan got shattered because of this flight cancellation as we did not get any...
Dec 09, 2021 by Kancharla Bhavana
GOFIRST AIRLINES - Wrong information given to senior citizens causing immense inconvenience Closed
On * different calls with GoFirst Customer care advisors, each informed us that our parents who are senior citizens with ailments along with an elderly person had to arrive * hours in advance for their Mum to Sharjah flight. They were told that...
Nov 23, 2021 by Mrs. T Lobo
GOFIRST AIRLINES - Airlines cancelled Open
This is with regard to my travel from Maldives to Lucknow (connecting from Mumbai )on **th September PNR E*DWKV I have got a mail and message today stating Flight from Mumbai to Lucknow has been cancelled I have called customer care for r...
Sep 21, 2021 by varsha jaitly
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