File a Complaint against GOFIRST AIRLINES
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against GOFIRST AIRLINES?
If you are not satisfied with GOFIRST AIRLINES, file a complaint now:
1. Go to "File a Complaint" form
2. Choose GOFIRST AIRLINES and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from GOFIRST AIRLINES
But before filing a complaint, you should
a. Contact the customer support of GOFIRST AIRLINES first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
GOFIRST AIRLINES - AMOUNT NOT REFUNDED Closed
Gofirst cancelled its flights due to operational reasons. I had a group bookings for **may**** and it got cancelled but still I have not received my refund. My PNR is YDFUGA....
Jul 31, 2023 by kapil gulrajani
GOFIRST AIRLINES - GoFirst not refunding money for flight that they cancelled Open
This is regarding GoFirst flight cancellation that they have been doing. It's been more than a month and they have not refunded my money yet. They do not even reply to any of the emails that I have been writing to them even after telling them t...
Jul 12, 2023 by Rahul Kumar
GOFIRST AIRLINES - Ticket refund not issued Closed
It has been more than two months and GoFirst has not issued my refund. I have submitted all the requested details and they are yet to make the payment...
Jul 10, 2023 by Sudhir J
GOFIRST AIRLINES - Refund is due on Flight cancelled by GoFirst Airline even more than few months Open
No Refund processed yet Mail from Airline Dear Go First Flyer, We regret to inform you that due to operational reasons, Go First flights scheduled till **th May **** have been canceled. We apologize for the inconvenience caused by the ...
Jun 16, 2023 by Paramjeet Singh
GOFIRST AIRLINES - Refund of flight booking Closed
I booked a flight ticket from Kochi to Hyderabad.they offered full refund for covid patients.I submitted all documents as instructed. I requested for refund but they credited my refund amount to their credit shell and advised me to use next ...
Jun 07, 2023 by jomy xavier
GOFIRST AIRLINES - Refund not received Open
Flight cancelled but refund not received yet. It has been more than a month now. Pnr: S4UEXL...
May 31, 2023 by Priya Thakur
GOFIRST AIRLINES - Flight rescheduled 4 times and cancelled 6hrs prior to departure Closed
Writing on behalf of my friend Akash. I had booked a flight from gofirst airline with PNR P***VM. I was supposed to land at Ahmedabad on **th April **** at **.** . It has been rescheduled * times since then. And later it was cancelled *hrs prio...
Apr 10, 2023 by Ankita Ramesh
GOFIRST AIRLINES - Delayed Baggage Closed
The Baggage was delayed by ** hours...
Feb 08, 2023 by Venkatesh Reddy
GOFIRST AIRLINES - Refund Open
My flight was AMD to IXZ dated ** Nov, **** at *.** hrs. I went AMD airport where i had been asked that your flight has been cancelled and your refund will be initiated fully. I was exited from airport by gofirst staff where he made entry of my...
Nov 17, 2022 by Tulsiram
GOFIRST AIRLINES - Refund for rescheduled flight Open
My GO FIRST flight, booking ref:((BBE**N) (**Feb'**), (G*-***) (BLR-JAI)) got rescheduled from *.** Am to *.** Am and will now depart on ( (**Feb'**), (G*-***) (BLR-JAI) (**:**-**:**)). I requested for refund as reaching late will not work fo...
Sep 23, 2022 by Shriya Kumari
GOFIRST AIRLINES - Extra amount of INRpaid for extra luggage not refunded Closed
My husband recently travelled via your airline on July **th, **** via *:** AM flight G*- ***, with PNR number P*GRJB. At the time of check in, as he was carrying extra luggage, he had to pay an additional amount of INR *****/-. He made a cash p...
Aug 03, 2022 by Kimi Shrivastava
GOFIRST AIRLINES - HARASSMENT BY AIRLINES Closed
Dear sir/madam, On **th of June **** Me (Human Bhrahmatham PNR G*FLNC) and my wife (Karishma Bhrahmatma PNR P***JZ) was traveling from Delhi to Mumbai in Gofirst g* ***. We reached airport by *:** o'clock in morning as our flight schedule was...
Jun 20, 2022 by HUMAN BHRAHMATMA
GOFIRST AIRLINES - Flight rescheduled without permission Open
Hi, my flight under Gofirst Airline PNR RCY**N was rescheduled by airlines from **.** pm to *.** pm without checking with me...I had booked **.** pm flight so i could finish an event and then go to airport. I tried reaching to the customer care...
Feb 12, 2022 by Pravin dhake
Our flight got canceled by Airlines at the last moment, and we have been charged more than half of the amount with cancellation charges when in return our whole travel plan got shattered because of this flight cancellation as we did not get any...
Dec 09, 2021 by Kancharla Bhavana
GOFIRST AIRLINES - Wrong information given to senior citizens causing immense inconvenience Closed
On * different calls with GoFirst Customer care advisors, each informed us that our parents who are senior citizens with ailments along with an elderly person had to arrive * hours in advance for their Mum to Sharjah flight. They were told that...
Nov 23, 2021 by Mrs. T Lobo
GOFIRST AIRLINES - Airlines cancelled Open
This is with regard to my travel from Maldives to Lucknow (connecting from Mumbai )on **th September PNR E*DWKV I have got a mail and message today stating Flight from Mumbai to Lucknow has been cancelled I have called customer care for r...
Sep 21, 2021 by varsha jaitly
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