Praveen John Coelho filed complaint against OYO Rooms on Feb 4, 2023
Refund pending from OYO since *** days
I had booked a room on **th Oct at Ahmedabad , OYO ***** Hotel Anjani Inn and I was asked to do the payment on the spot, But the hotel refused to grant stay and said they do not take any booking from OYO or booking.com. when contacted OYO customer service they said they will refund the money but never spoke on giving alternate solution. literally I was on the road for * hours searching the room in Ahmedabad.
Now I am cheated by OYO by not paying the refund and they are simply delaying the payment everytime.
below are the details of complaint and refund is not yet done since *** days.
Registration id : **********
Booking Id: Booking TF*W****
Ticket ID ********** issued again on **th Dec **
Ticket ID ********** issued on **th Dec **
Ticket ID ********** issued on **th Oct ** , like this there * ticket numbers issued. The payment is due from **th Oct ** and no proper response from OYO team. Payment is still pending since *** days.
Every ** days the ticket is closed and when called new ticket is raised. Now they are not responding the calls and not answering the mails.
Whenever tried calling to the customer care the call rings and picked up but immediately disconnected. This happens every time I call now.
Date of stay: October ****
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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