Amazon - Refund not delivered

Sanyu kuntal filed complaint against Amazon on Mar 11, 2023

Hello Sir,
Mene * March **** ko, Woodland Men's Dubai Khaki Ankle Boot-* Kids UK (GB *******) order no. ***-*******-******* Amazon se purchase kiye. * March ko vo delivered hote hai. Vo ghar pe family members ne open kia to paya used or old product hai. * March ko vo return hote hain. Lekin unka refund vapas nhi hua. Jb me call krta hu to vo kahate hain ki wrong item hai isliye refund nhi hoga. Or kahte hain ki unki investigation team ne janch krke ye decision diya hai. Ab vo isse related baat nhi krna chahte. Unse meri ye baate email id pe hui.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Amazon

994

Total Complaints

410

Total Resolved

41.25%

Consumer Satisfaction

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