Ajio
- REFUND ISSUE Open
VARUN GIRDHAR filed this complaint against Ajio on Jun 24, 2021
MY ORDER NO. IS FL**********. I ORDERED A PAIR OF NIKE PHANTOM RUN SHOES FROM AJIO ON **TH MAY AND RECEIVED A DIFFERENT MODEL FROM WHAT I ORDERED ON *ST JUNE.
SINCE THEN I HAVE BEEN IN CONTACT WITH CUSTOMER CARE AND AS WELL AS AJIO GREIVANCE OFFICER. THEY RAISED A RETURN REQUEST FOR ME AND THE PRODUCT WAS RETURNED SUCCESSFULLY BY MY SIDE BUT AFTER FEW DAYS I GOT THE MAIL THAT THE PRODUCT IS BEEN IDENTIFIED AS A NON AJIO PRODUCT AND I HAVEN'T RECEIVED THE REFUND.
WHATEVER HAPPENS AFTER I RETURNED THE ITEM TO COURIER GUY IS NOT MY HAND NOR MY RESPONSIBILITY AS YOU HAVE TIED UP WITH THEM FOR THERE SERVICES. MY DUTY WAS TO RETURN IT SUCCESSFULLY AND THE COURIER GUY AUTHENTICATED MY RETURN AS WELL. SO YOU SHOULD TALK WITH YOUR DELIVERY PARTNER AND FIND OUT WHAT HAPPENED INSTEAD OF HARASSING CUSTOMER AND NOT REFUNDING THEIR MONEY.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Ajio
Resolved
Frustrated? File a Complaint
KFC
"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"
Kimi Shrivastava
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