IRCTC
- Refund issue for flight cancellation with IRCTC Open
Lakshmi Narayanan filed this complaint against IRCTC on Sep 28, 2020
For the transaction Id **********, there were two PNR's.
PNR *: KDW**A --> Spicejet --> SG*** --> Total amount: INR **,*** ----> REFUND YET TO RECEIVE.
PNR *: UTM**V --> Airasia --> I*-*** --->Total amount: INR **,*** ---> REFUND RECEIVED.
For PNR * with Airasia I*-***, I have received full refund amount from IRCTC-- INR **** on **May and INR **,*** on **Jul
For PNR * with Spicejet SG***, I am yet to receive the refund from IRCTC for INR **,***.
Spicejet airlines have refunded to IRCTC on **Jul amount of INR *****. Attached the confirmation from airlines on full refund done to IRCTC
It's been more than two months now and yet to receive a refund from IRCTC.
I have followed up with the IRCTC team for the last two months over phone and mail, but support is pathetic and horrible. It's been a nightmare experience speaking over the phone to your support team.
Kindly help on this matter.
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Resolution Demanded:
Refund / Credit for purchase
IRCTC
Resolved
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OYO
"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."
Roshin A Rahman
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