Spice Jet
- Refund issue Open
balasubramanian filed this complaint against Spice Jet on Dec 29, 2023
Dear sir,
I have booked my flight from madurai to dubai on *'nd december at spice jet airlines by makemytrip.com portal. My travel date is ** Dec ****.
I went to airport on the same day and waited from monring to evening. They had delayed the departure time due to some operational issue.
Later on they have adviced me to reschedule the flight on next available date. So i plant to travel on ** Dec ****. So the spice jet representative changed the travel date as ** Dec **** but company didnt agree. within ** minutes i again went to spice jet's desk immediately and ask them to cancel the ticket and proceed full refund. They agreed the same.
They have wrote full refund at top of the ticket paper and sealed the bottom as well. They said, I will get refund within * working days.
I raised the complaint to makemytrip.com at the same day and ask them to proceed the full refund from airlines.
One of the respresentative from makemytrip called me and said 'full refund is not possible because you have chaged the travel date'.
I told that i already cancelled the ticket at airport spice jet's counter and i have the hard copy of the sealed ticket in my hand but they are saying airline not responding properly.
I came out from the airpot only because of spice jet staff's assurance.
She also wrote full refund at top of the ticket paper and put seal as well. Kindly help me to get my refund.
I herewith attach ticket copy for your kind reference. Also i am ready to provide necessary documents upon your request.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Spice Jet
Resolved
Frustrated? File a Complaint
Swiggy
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
Rakesh Shinde
Related Complaints
Spice Jet - Spice Jet Request for Refund of Date Change Amount Booking Reference PNR Closed
I am writing to address an issue regarding a recent booking with SpiceJet. we had a reservation for a flight scheduled for the **th of February, for which we paid an initial amount of **,*** INR. Subsequently, we requested a date change for the...
Feb 18, 2024 by Satish Raj
Spice Jet - So much delayed flight Closed
The departure time was **:** but still I’m waiting and sitting around * hours.. anyone's,could please help this issue....
Nov 18, 2023 by Lal Saheb Singh
Spice Jet - AC not working in flight Closed
AC NOT WORKING IN SPICE JET, SO MUCH SUFFOCATING, A BABY WAS CONSTANTLY CRYING DUE TO IT, I NEED MY FULL COMPENSATION, FULL REFUND...
Aug 19, 2023 by Rukshana Parveen
Spice Jet - Bullying for charge of extra weight where as no extra weight was with us Closed
I had no ** kg weight luggage. Only cabin luggage was with me. It was * kg @ *.* kg . Before taking the boarding pass I requested if I can take in cabin as I had no weight luggage . I was assured to take. At exit I was made to wait @ threatene...
Apr 29, 2023 by Naresh rathi
Spice Jet - Poor on ground services Closed
We got to know we need hard copy of visa at boarding counter ans my husband had to rush to immigration help at spicejet counter where they took ** min to take out a print out, that too a poor quality print out.. We reached airport at * to boar...
Mar 18, 2023 by Manjot kaur