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Goibibio - Refund has not received from goibigo

Yugandhara kale filed complaint against Goibibio on Sep 17, 2020

I Have Made Booking For My Flight Tickets To nagpur-delhi and delhi-nagpurThrough GOIBIBO, Flights Got Cancelled Due To COVID , I Got Confirmation From The Airlines That They Have Given Full Refunds For All My Tickets To GOIBIBO, However I haven't received Refunds for both Tickets.It's Been a week And I Am Yet To Be Paid For both Tickets.
PNR No: QFTNFS(Indigo). Airlines Customer care executive confirmed few days back that refund has been initiated from them and I shall be paid within * working days, it's been more than a week, no updates yet. Now I am unable to reach customer care executive.
Even contacts given on goibigo site doesn't exist


Indigo(Delhi-pune)
e-mail: yugak**@gmail.com
Booking reference number:QFTNFS

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Goibibio

78

Total Complaints

31

Total Resolved

39.74%

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