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Goibibio - Refund not being processed by Goibibo

Subhadip Pal filed complaint against Goibibio on Jan 16, 2021

This is regarding a flight booking through Goibibo for Air India flight. Due to flight time changes by Air India, we had to cancel the tickets and initiate the refund as required.
After multiple time followup with Goibibo support, they do not bother to work or, update on the refund process. It is pending since November'**** and still, there is no update.
I directly contacted the Airlines and they said that GoIbibo is not reachable or, not responding.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Goibibio

78

Total Complaints

31

Total Resolved

39.74%

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