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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibio?
If you are not satisfied with Goibibio, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibio and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibio
But before filing a complaint, you should
a. Contact the customer support of Goibibio first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Goibibio - Refund Not Received Closed
Refund Not Received Yet Booking ID GOFLDNTAND*FMYH***** This is to inform you that I have Not Received a Refund of Rs. *****/- Till Now. The \Amount is Still Not Transferred to my Account. Every Day Customer Care Executives are Giving Diffe...
Nov 16, 2023 by ANUPAM SRIVASTAVA
Goibibio - Terms of use issue Open
I was planning to book a trip with my kids and I just wanted to go through the RESPONSIBILITIES OF THE USER in case my kids make any damage. To my shock I saw this below sentence - The User would be liable to make good any damage(s) caused by...
Oct 24, 2022 by Parinita Ramteke
Goibibio - Non refund of payment Open
Dear Sir/Madam, As I have Booked Flight ticket from Mangalore to Pune through travel app Goibibo. The agency has confirmed ticket via Bangalore as Mangalore to Bangalore through Indigo Airline and Bangalore to Pune through Go Air Airline. Now ...
Oct 03, 2021 by Naveena Shetty
Goibibio - Refund not being processed by Goibibo Closed
This is regarding a flight booking through Goibibo for Air India flight. Due to flight time changes by Air India, we had to cancel the tickets and initiate the refund as required. After multiple time followup with Goibibo support, they do not ...
Jan 16, 2021 by Subhadip Pal
Goibibio - Refund from Goibibo Closed
I have booked a few tickets from goibibo and below are the PNRs number. These tickets have travel dates between **th march to **st April. But due to lockdown flights were cancelled. I reachout to airlines indigo and spicejet. indigo said the...
Dec 04, 2020 by Shipra Verma
Goibibio - Regarding Cancellation and refund of my flight itinerary Open
I am writing here to place a few serious concerns regarding the cancellation of my travel itinerary which was booked by the travel expert Mohd. Saqib from Make My Trip on October ** (attached here is the pdf copies of his emails). Please no...
Nov 02, 2020 by Arindam naha
Goibibio - Refund issue by GOIBIBO Open
I have booked flight airasia through GOIBIBO, PNR: K*UHU, but flight was cancelled by airline, as checked with airline refund was credited to GOIBIBO but there is no refund from goibibo... Surname: SHOW ...
Oct 31, 2020 by pradip show
Goibibio - I have not been refunded yet for cancelled flight by Airline Closed
I have booked GoAir G*-*** flight from Pune to Nagpur on Goibibo App on date ** sep ****. I received call and email from airlines on ** sep **** that my flight is non-operational and got cancelled by Airlines.I tried to contact customer support...
Oct 29, 2020 by Swapnil
Goibibio - Goibibo not issuing a refund for cancelled tickets Open
Goibibo is not issuing me a refund for cancelled tickets.They got ***% refunded from airlines however they are not willing to send this money back.They publically agreed to issue me a refund on twitter (written promise) still no refund can be ...
Oct 22, 2020 by sahil
Goibibio - Refund has not received from goibigo Open
I Have Made Booking For My Flight Tickets To nagpur-delhi and delhi-nagpurThrough GOIBIBO, Flights Got Cancelled Due To COVID , I Got Confirmation From The Airlines That They Have Given Full Refunds For All My Tickets To GOIBIBO, However I hav...
Sep 17, 2020 by Yugandhara kale
Goibibio - Airline cancelled flight but Goibibo scammed my money Open
I made a booking on **th July for Delhi to Muscat(Oman) via Goibibo through Oman Air(Oman Air- WY ***)(PNR-YIIUBP), departure date was *st September **** from Delhi which was later canceled by the airline, It has been more than ** days and I st...
Sep 12, 2020 by Arindam Dutta
Goibibio - Refund Open
i book the hotel throught goibibo for * nights with free cancellation/modification facility .for **** rupee i then modify my booking from * nights to * nights and at the time of modifying . in dashborad it's written that for * nights you will ...
Sep 06, 2020 by shubham muramkar
Goibibio - Goibibo is not processing any refund Open
It is extremely disappointing that, after processing the refund by airline authorities, companies like Goibibo is not giving refund back to customer evenafter months....
Sep 05, 2020 by Tijo James
Goibibio - Paid amount not refunded by Goibibo Open
I book a flight ticket of booking id GOFLD***************, and it is round trip from Jaipur- Delhi- Patna on **st July and Patna- Delhi- Jaipur on *th August and PNR is L*F*RI and XYL*MP respectively. I would like to say that the above mentione...
Sep 01, 2020 by Masoom Wahid
Goibibio - Airticket refund not initiated Open
international flight booking from hyderabad to washington DC and back to hyderabad was booked through goibibo on **th march, **** on qatar airlines. the flight was cancelled due to covid-** but refund was processed till date. number of times s...
Aug 21, 2020 by udaya bhaskar
Goibibio - Refund was not received from 30 days Open
Flights were not operated and cancelled from Airlines end, I was told that I will be getting my full refund amount but till date i didn't receive my Refund money and tried to reach out to Goibibo customer care from* last **days but their custom...
Aug 20, 2020 by Praveen
Goibibio - No Refund transferred for 5 months Closed
I had cancelled my flight booking with goibibo from Vancouver to Guangzhou and from Guangzhou to Delhi on *th March and my airline transferred the full amount of Rs.***** to goibibo within a week.So I waited for a month but goibibo didn't proce...
Aug 08, 2020 by Sikander pal singh puri
Goibibio - Flight cancelled no response from travel agency Open
Dear sir/madam, I booked a flight ticket using goibibo from Bengaluru to Hyderabad with PNR no:G**AB* on **th July ****.I did my payment and got confirmation details,but airlines cancelled the flight.I didnot receive any m...
Aug 08, 2020 by Dr R shravan kumar
Goibibio - Not able to use credit shell Closed
Booked an air ticket on goibibo on *rd June to travel on *th June ****,but flight got cancelled due to covid ** issue, ticket amount was credited as credit shell. Its been more than a month trying to use the credit shell for same passenger for ...
Aug 01, 2020 by princy g
Goibibio - Wrong refund calculation by Goibibo Open
While cancellation on *th May I received e-mail from Goibibo that total refund amount is *****/-. But in the beginning they transferred only Rs.,*.*. After chasing given next rs.***/-. I raised issue on twitter then they again settled rs. ****...
Jul 25, 2020 by Nitin padmanabh Mayya
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