Goibibio - Not able to use credit shell ^Open

Booked an air ticket on goibibo on *rd June to travel on *th June ****,but flight got cancelled due to covid ** issue, ticket amount was credited as credit shell. Its been more than a month trying to use the credit shell for same passenger for ...

Aug 01, 2020 by princy g

Goibibio - Wrong refund calculation by Goibibo ^Open

While cancellation on *th May I received e-mail from Goibibo that total refund amount is *****/-. But in the beginning they transferred only Rs.,*.*. After chasing given next rs.***/-. I raised issue on twitter then they again settled rs. ****...

Jul 25, 2020 by Nitin padmanabh Mayya

Goibibio - Refund ^Closed

Dear Team, This is Packiyaraj from Bangalore and i've planned my vacation on April **th to **th.Using Goibibo booked my flights.Due to Covid ** crisis all flights has been cancelled.Airline has refunded my amount after complaint with Airsewa a...

Jun 30, 2020 by Packiyaraj

Goibibio - Refund of Air fare for travel on ^Open

I've booked for travel from Shirdi to Delhi by Indigo flight *#**** leaving Shirdi on **.**.**** at **:** hrs. Due to lockdown all flights were cancelled and I got my ticket PNR No. QPK**R duly cancelled after direct contact with Indigo. Indi...

Jun 14, 2020 by Ramesh Krishnan

Goibibio - No Show Tax Refund Issue ^Closed

Hi Team, 
 I had one flight booking on **th Jan **** with PNR HI**WM which I didn't onboard. Still the Goibibo site is showing status as travelled. The indigo team has already refunded the amount to goibibo but till now I didn't get the mon...

Jun 13, 2020 by Jasleen Kaur

Goibibio - Refund not Received ^Closed

Booked Ticket using (Citibank-Premiermiles / GoIbibo), Mumbai - Singapore. BookingID: AMDJPTMNE PNR: KPTPGC Requested Refund because of pandemic. Eligible for refund as per Govt of India declaration. Airline (Thai Lion Air) ready to refu...

Jun 11, 2020 by Deepraj Paul

Goibibio - Goibibo Hotel Booking Issue ^Closed

Hi, We had hotel booking in srinagar and amritsar in month of April. Due to lockdown, everything was closed. We sent several emails and tried phone calls to goibibo and respected hotels but there was no response. Need help to fix this issue. ...

Jun 01, 2020 by Arijit Sardar

Goibibio - Refund for cancel ticket ^Open

Hi there, This is bringing it to your notice that my ticket has been cancelled by IRCTC itself due to current pandemic supposed to travel on *st May'****. My booking ID is- TRNDFKF*WY*TKA and the PNR is- ********** .I got the ticket refund con...

May 31, 2020 by sashank shekar pati

Goibibio - Refund against my cancellation ^Open

I cancelled my ticket as Air India international flights has been suspended. I booked my ticket through goibibo and I wish my refund back at the earliest...

May 28, 2020 by Anurag Singh

Goibibio - Refund Nor Credited ^Open

I have booked a flight from COK to MLE on **th of June with PNR: GMSE*K. However, the flight has been rescheduled and by confirming with Indigo team, I am eligible for full refund and cancelled the flight with Indigo. But the transfer agency...

May 27, 2020 by Archita Kanakam

Goibibio - Refund not credited i my account ^Closed

I have booked ticket from Baroda to lucknow on ** March and my booking is not confirm and my amount was deducted and even i have not cancelled my booking and yet goibibo is not replying and giving my amount . so please refund my amount **** ...

May 24, 2020 by pooja

Goibibio - Money deducted from flight tickets during lockdown ^Open

i have booked tickets from goibibo web site,total cost of tickets is *****,but goibibo paid ****, as per central government of india total full refund shall be given but **** rupees deducted so kindly do the needful....

May 23, 2020 by t kiran kumar

Goibibio - Ticket not reschedule ^Open

I have booked a ticket for Mumbai to Goa on *nd January **** from *rd May **** to **th May ****. However, because of Coronavirus pandemic the domestic and international flight operation has been stopped by Indian Government. However, both the...

May 16, 2020 by Noor Shaikh

Goibibio - Full refund generated by flight but GoIbibo won t give it ^Closed

I booked a round-trip flight from Dublin to India and back with GoIbibo. The flight was cancelled due to Coronavirus. The GoIbibo executives told me that I am not eligible for a refund because the airlines won't approve it, but in a twitter mes...

May 13, 2020 by Soumya Mukhija

Goibibio - Deducted amount ^Closed

My name is murali Krishna...I didn't book any bus tickets.** February ****...but..***/- amount was deducted from my goibibo wallet...how it is possible... previous I have already file a case against on u..due to ur mistake..now again ur doing ...

May 11, 2020 by Murali Krishna

Goibibio - Refund amount not provided from last 3 months ^Closed

I have made a booking on **th Feb. from Aurangabad to Delhi on **th April and Delhi to Aurangabad on **th of May. The ticket from Aurangabad to delhi is received. but booking for Delhi to Aurangabad was no done at that time. Talking with you...

May 09, 2020 by Nitin Dobriyal

Goibibio - REFUND NOT RECEIVED ^Closed

Its so long time now.. I am waiting from last *.* weeks to get my full refund against the booking ID:_ OR*R*L. I have already had words from the airline side and as per them they have already initiated the refund.. but still i have not rece...

Apr 26, 2020 by manish sharma

Goibibio - CANCELLATION DUETO COVID19 ^Closed

We had planned for a fantastic vacation to be spent in JAPAN for early April ****. The Flight booking is done through Goibibo travel agency with PNR: SQ/VCCIMZ. The ticket details are attached in this mail. Since February **** there is i...

Mar 29, 2020 by Rajendrakumar Shah

Goibibio - Didn t get refund yet from Goibibo after cancellation of flight ^Open

Didn't get refund yet from Goibibo. I cancelled flight from Goibibo mobile app on **rd March ****. My Booking id is N*EMKJGPG ...

Mar 26, 2020 by Sumit Suman

Goibibio - Full amount not refunded for cancelled ticket ^Closed

I had booked Indigo airline tickets fro travel from Hyderabad to Delhi on the **th of March and return trio with the same airline on the **th. I got a message saying the flight on the **th from Hyderabad to Delhi has been canceled by Indigi due...

Mar 18, 2020 by Vinay Robert

Goibibio - Corona Outbreak Refund of proposed flight cancellation ^Open

I had made bookings of flight from Kolkata to Male on **st March and Return on **th March. As due to corona virus outbreak I decided not to travel. As for this situation many Airlines decided to waive the cancellation charges whether Goibibo do...

Mar 15, 2020 by Shuvankar

Goibibio - GoIbibo didnot refund my money even after Hotel denied checkin ^Open

I booked a hotel through GoIbibo. My booking Id is HTL**J*FB*. When we reached hotel, the receptionist denied checkin. Post contacting with GoIbibo customer support, they stalled me for * hrs, saying that they will get back in next ** minutes a...

Mar 09, 2020 by Shivang Gupta

Goibibio - Booking in process ^Open

I have booked flight tickets from vizag to jodhpur vai delhi on **-*-**** and travelling on **-*-****. i completed booking but it show booking in process and amount was deducted from my account i tried so many times to call customer service but...

Feb 16, 2020 by Nikunj jain

Goibibio - My flight ticket booking is not confirmed ^Closed

These people are dumb I can say that . I had my booking on ** th feb in the morning from that time it is showing like booking in process when I open the tab it I'll be like we have recieved your money and if the ticket is not confirmed we inita...

Feb 16, 2020 by Vankireddy puneeth

Goibibio - Ticket cancellation ^Open

Had to cancel Booking ID:GOBUS******ac*b done on *nd Feb **** due to wrong date selection which was supposed to be for *th Feb ****. Have booked * members for *th Feb ****. Asked goibibo not to consider cancellation charges as i have booked for...

Feb 02, 2020 by Surjit M

Goibibio - Refund ^Closed

Hi There, I have been trying to reach these guys no response after * days I got connected but no one is ready to take the ownership to resolve my complaint, these are all froud online companies which are making customer fools I strongly rec...

Jan 31, 2020 by Kumar Manoj

Goibibio - Payment done but booking not completed ^Closed

I have booked tickets from Kolkata to Delhi. My payment was done , but booking was not done. I waited for ** hours, the status was same. I tried to contact through call center for whole day , but they have restricted all the ways in which we ca...

Jan 30, 2020 by NISHANT SINGH

Goibibio - Refund not received ^Open

I have a active account for goibibo.Actually I have cancelled my one train ticket for which I have received *** refund from your team in my paytm UPI account and I was transferring that amount to my bank account but bi mistake I have paid twice...

Jan 28, 2020 by Md gouse Ansari

Goibibio - Money got debited from my bank account but the ticket not getting booked ^Open

Yesterday I tried to book train tickets from Madurai to tambaram on pothigai express. Money got debited from my bank account but the ticket not getting booked. Booking ID TRNAFGYFKAWK1U ...

Oct 17, 2019 by Vinoth

Goibibio - Amount not refunded ^Open

I checked in at Hotel Kishan Villas, Bhopal at around * AM on *nd September. While Checking in the Hotel denied me entry requesting me to pay ***/- extra as their tariffs have been increased. I've consulted the same from the Goibibo team and th...

Oct 14, 2019 by Nayan Chandak

Goibibio - Hotel Reserved was canceled at last minute ^Closed

I booked the hotel Sri Ram Guest House at Mayiladuthurai for **th Sep ** booking id HTL*MAWMFK on ** th sep and paid the amount online and got the confirmation I got a call from goibibo on ** th sep saying that booking is not confirmed This...

Sep 28, 2019 by Tushar soni

Goibibio - Hotel manager didn't allow me to check in ^Open

After booking hotel from goibibo. I make payment of rs ***/- and I got complete detail of hotel. I called the manager for there exact location he said hotel is already full. U will not get the room. I called the goibibo but they didn't receive ...

Aug 07, 2019 by Anil Thakur

Goibibio - Hotel Check In was denied by Hotel ^Closed

I have booked hotel through goibibo but hotel Team not given room and said rooms are not available. ...

Aug 06, 2019 by Ajay

Goibibio - No refund on ticket even after 25 calls ^Open

Hi. I booked a ticket from Bangalore to Detroit and the airline was Alitalia. Due to issues from the airlines end they have agreed for full refund and the same was communicated to goibibo as well to process the refund. They haven't done anythin...

Aug 02, 2019 by Rishabh Lalith kumar

Goibibio - Fraudulent hotel booking ^Open

I booked a room in goibibo on **/**/**** at trivandrum... Amount debited was raised. ****. But they haven't gave me the room... Amount debited and i got booking confirmation message also... But some fraud has happened...

Jul 29, 2019 by Arun Kappen

Goibibio - Fraudulent activity did ^Closed

I booked a hotel from Goibibo but very worst and many bugs. So I contacted them multiple times and after they said we will forward to the management team but still not refunded my money. I sent them with proof. Very bad. That room finds whiskey...

Jul 17, 2019 by Lourdu Vinoth

Goibibio - Misguided ^Open

I booked a * star maxima zayra a hotel room in Moscowrussia from goibibo. It is showing * star hotel On goibibo site. But when I reached there than I saw that hotel is * star hotel and their service is not even * star. I called goibibo customer...

Jul 14, 2019 by Lovedeep

Goibibio - Fake travel claim ^Open

I booked Goibibo airport cab on **nd June at *.** pm for pickup at *.** pm from HYD airport. Received confirmation message from Goibibo that I will receive cab details by *.** pm and cab pickup at *.** pm. After landing at HYD airport I did not...

Jul 03, 2019 by Rohit R Desai

Goibibio - Flight Delayed for Technical Issue cause that missed connecting flight ^Open

Dear, As you know **th May **, **: ** flight G*-*** - BOM to DEL flight got delayed by * hrs due to technical problems (they change the flight) & cause of that me Hema mane who booked tickets via make Goibibo ( PNR no- Y**U*S) missed the c...

Jun 24, 2019 by sachin ashok ghadge

Goibibio - Did not get refund ^Open

Still, I am waiting for my refund? I never ever seen this type of bullshit services that Goibibo delivered to me. The harassment cause also there are going to complete around * months but my balance didn't refund yet. Firstly flight was cancel...

Jun 23, 2019 by Mohd sheru

Goibibio - Goibibo india private limited refund pending ^Open

I have booked a flight ticket on Goibibo to travel from Chennai to Doha on ******. My PNR (*****). Later I changed my flight to **th August directly with the Indigo airline for the same PNR and got the confirmation on the same. Due to change of...

Jun 12, 2019 by Nikesh Jayakumar

Goibibio - Regarding flight cancellation ^Closed

We had booked Mumbai to Detroit flight through goibibio for * passengers and it was a connecting flight. Mumbai to Amsterdam and then Detroit. As one flight was operated by jet airways because of its shutdown got cancelled . We were not informe...

Jun 06, 2019 by Murtaza Faizi

Goibibio - Wrong detail provided by Goibibo ^Closed

I have booked ticket from Jaipur to Vadodara but Goibibo shows me wrong bus detail and bus drop at Ahmedabad and asks to change bus. What a bad service provided by Goibibo. Can anyone explain how can I file complain against this app?...

Jun 05, 2019 by Rishi

Goibibio - Refund not received ^Open

To Goibibo Team Escalation Ticket No # ******** Operator PNR No. ********* I shishir dilip kandalkar had done a bus booking from Go Ibibo from Kankavli to Mumbai for ** May **** at **:** Pm. When i was on the way by auto i called the bus...

May 30, 2019 by Shishir Kandalkar

Goibibio - Refund is pending ^Open

I have my refund pending with Goibibo since *th April. I am continuously following up on emails/calls but nothing moving. The only revert I get is we are working on it and we will get back. Booking Id: RMDJLHUEL I have never seen more ridiculo...

May 19, 2019 by Gaurav Midha

Goibibio - Goibibo cheated me not provide hotel and confirm only half amount refund ^Open

I have booked the Hotel Green Park, Kodaikanal via Goibibo on Dec **th **** for a three-day stay May ** – May ** (Booked * rooms, * Super Deluxe and * Family room, total -* adults) Booking Id - HTCCQ*VFKU Amount – Rs.*****/-. On May *th...

May 15, 2019 by Singaravelu R

Goibibio - No refund provided ^Open

I have recently booked a domestic flight ticket from Goibibo platform for Delhi to Visakhapatnam on *th June bearing the PNR no. "SI**XW". Due to some reason I have cancelled my booking with respective Indigo airlines. The Indigo airlines as ...

May 06, 2019 by Jayanth Kumar Kuppili

Goibibio - Customer care not responding and refund issue ^Open

I had booked JetAirways and Airfrance flight for a round trip from Blr to Ams and back via Goibibo. My JetAiways flight got cancelled. And it was mentioned in the mail that a partial refund will be initiated for the JetAirways flight. Following...

Apr 24, 2019 by Saloni

Goibibio - Not refunded after flight being cancelled by the airline ^Closed

I had a flight from Kolkata to Lilabari on **/**/****. The flight was cancelled by the Airline. I had used Goibibo's platform to book the tickets. Ever after logging a service request (********), I am yet to be refunded. They are not responding...

Apr 22, 2019 by Ramanuj

Goibibio - Worst car services ^Closed

I booked cab services from Goibibo for Jaipur for **th April ****. I booked Cab on **th and they scheduled the cab and mailed me that cab will arrive at your address at **:** am. But no cab came. I called customer care they said that they will ...

Apr 20, 2019 by Kamal chourasia

Goibibio - Cheated by the company ^Open

I booked a return ticket for Delhi-Singapore from Goibibo on Dec *, ****. Total cost was *****/-. On **/**/**, Goibibo informed me on the message that the flight have been cancelled and I should reach out to Jet Airways to resolve my issue. I f...

Apr 15, 2019 by Harsh Batra

Goibibio - Hotel cancelled but not giving refund ^Open

I made * cancellable hotel reservations through Goibibo. Firstly they generated the booking id but the actual reservation not happened for * of the hotels I came to know this when I called the hotels directly. I contacted all three hotels, and ...

Apr 13, 2019 by Navneet Gupta

Goibibio - Ticket not received after booking ^Open

I have initiated railway tickets booking today and the amount has been deducted but not received a ticket booking confirmation and the company doesn't provide it. The customer care number available is the most frustrating and annoying....

Apr 10, 2019 by Railway tickets booking

Goibibio - Refund not received ^Open

I have booked the bus from Bangalore to Hospet on **/*/**** but the bus was cancelled and the operator said that I'll get refund amount and I'm trying to contact Goibibo for the refund but I'm not able to connect them because they don't have pr...

Apr 04, 2019 by Kishan B

Goibibio - Refund not credited in account ^Open

I have booked a ticket on *st Jan **** from Delhi to Surat but due to some reason, Goibibo couldn't book it and debited the money **** from my debit card. Their customer care called me and asked me to book another ticket as this money shall be ...

Mar 29, 2019 by Darshan N Maheshwari

Goibibio - Not availing go cash ^Closed

What a cheater they are for *st few matches they gave an option for conversion of travel cash to go cash but now they don't avail that option. Such a cheater they are. At least they should give it an option before. This is the class they showed...

Mar 28, 2019 by Rahul kumar jha

Goibibio - Money deducted but booking not done ^Closed

I had made a hotel booking on **th of March, **** that cost me Rs ****. The transaction was successful but I did not receive the transaction ID. On calling the customer care number they inform me that the money will be auto refunded and will re...

Mar 28, 2019 by Payal Mallik

Goibibio - Amount debited from my account till not refunded ^Open

On date **/**/****, I tried to book my train ticket through Goibibo app. Three times transaction failed. That time app appeared messages on screen that, don’t worry your payment would safe with us that will refund within * to ** days but till...

Mar 19, 2019 by Gopal Dubbewar

Goibibio - Flight was cancelled ^Closed

My flight was cancelled from Srinagar to Delhi but still, the refund is not processed. I am trying to reach out to service provider GOIBIBO. But they have their IVR and robot for the chat. I don't know where to call what to do next as my money ...

Mar 05, 2019 by Abhishek Johri

Goibibio - Money debited but no confirmation ^Closed

I have booked a cab on *-Feb-**** from your website. Details are as follows: Date of journey **-Feb-**** Pickup from Ahmedabad airport Dropping point Bhuj airport Time **.**am Amount paid rs *** Mobile no. for bkg ********** The amount ...

Feb 15, 2019 by Trupti Kenny

Are you Goibibio?

Resolve Complaint

Are you Lawyer?

Help Consumers

Recent Travel Complaints

How to file a complaint against Goibibio?

Go to "File a Complaint" page
Choose Goibibio and write your complaint in detail
Enter your personal information to create an account
Get refund / replacement / damages from Goibibio