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Sharad Burungale filed complaint against Byjus learning app on Sep 20, 2021
Last year I took Byjus subscription for my younger brother who is in * th std. While taking subscription i clearly spoke to them that child is weak in english we want in Hindi . byjus said mentor will help you in this. Since last * months i was regularly paying emi of **** rupees. So many times i asked them to change language but it didn't happened. My brother did not get any academic benefit due to this subscription. Last Month i request them to cancel the whole. The guy from their side says "OK JUST PAY THIS EMI YOUR NEXT * EMI WILL BE CANCELED." i paid the money. Now they are troubling me for remaining EMI. I approach to customer care. There also i did not got solution. They literally call for **-** time's in a day and i have to explain everything to each of them. I m feeling depressed because of this whole thing . now instead of giving solution they have added fine of ****. This is ridiculous. Please help me in this.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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