Swiggy
- Refund for unsuccessful order Open
Baljinder filed this complaint against Swiggy on Aug 28, 2019
I had placed order (***********) on ** June ****, which was unsuccessful, but the amount Rs *** debit from my account. I called swiggy customer support and he said if amount deducted, will auto credit with *to * days. After discussion, I received msg from swiggy;
Your payment for order #*********** was not completed. Any amount if debited from Cards will get refunded within *-* day.
After a week I mail n they are asking to share my bank statement, when I shared. They told me dat ur statement is wrong.. How can they say like this.
It's pathetic, u can talk to customer support only if u have active other, there is no contact number to contact customer care, only chat option available. This is totally harassment. It's like annoying to ur regular customers.
please find enclosed screenshot of msgs received from swiggy and transaction details.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Swiggy
Resolved
Frustrated? File a Complaint
Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
Related Complaints
Swiggy - Food delivery late and less quantity Closed
I had ordered food from swiggy while ordering it was showing **-**minutes but it get delivered to me in *hour and because of late delivery food was not hot it became cold and tasteless. After delivery issue i get less quantity to food as compar...
Aug 28, 2024 by Piyush chaudhary
Swiggy - 1 quantity delivered for 2 ordered meals Closed
I had ordered * quantity meal from wow china on swiggy app on **th aug afternoon. The delivery guy brought only * and was arguing that I ordered only * and he delivered whatever he got from restaurant. He asked me to give complaint over chat. W...
Aug 22, 2024 by Kiran Jha
Swiggy - Order not delivered Closed
I ordered halfiram sweets from swiggy it’s showing delivered but not received to me....
Aug 19, 2024 by Divya kumari
Swiggy - Need a copy of restaurant bill paid last night Closed
Last night I paid Rs **,***/- on my credit card at BUNDLTECHN at the restaurant 'Sutra - The Gastropub' DLF Cyber City, Gurgaon. The ORDER #***************. I am requesting you for a copy of the invoice... i requested for the same on Chat with...
Aug 17, 2024 by ASHISH KANKAN
Swiggy - Food was spoiled and bad smell coming from food Closed
I order the food from Swiggy .. I order the food on **.** Am but I get the food on **.** when I taste the food… bad smell coming from food and totally food was spilled please take the food from my home And taste it and your costumer executive...
Aug 15, 2024 by Aman
