RUGSVILLE INDIA PVT LTD SITAPURA INDUSTRIAL AREA JAIPUR RAJASTHAN INDIA PH: 91 WEBSITE: Www.RUGSVILLE.IN
- Refund for carpet returned due to poor quality Open
Satish Kumar Oberoi filed this complaint against RUGSVILLE INDIA PVT LTD SITAPURA INDUSTRIAL AREA JAIPUR RAJASTHAN INDIA PH: 91 WEBSITE: Www.RUGSVILLE.IN on Sep 26, 2019
On **/**/****, from Rugsville India Pvt Ltd, I had made an online purchase of one round carpet and paid for the same using my credit card. The site clearly mentioned that refund would be made if I was not satisfied with the product and return within ** days. Immediately, on receiving the carpet I realized it was substandard and requested Rugsville accounting to collect the carpet. On *th December Rugsville sent Fedex representatives to collect the carpet and requested me to handover the carpet to them. On **th December Rugsville accounting department sent me an email quote: "By next Thursday/Friday We will proceed for your refund". Inspite of regular follow up the refund has not been initiated. The company does not receive our phone calls nor replies our emails. I would like to claim the price paid for the carpet and additional amount for harassment, inconvenience and loss of time.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
RUGSVILLE INDIA PVT LTD SITAPURA INDUSTRIAL AREA JAIPUR RAJASTHAN INDIA PH: 91 WEBSITE: Www.RUGSVILLE.IN
Resolved
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