consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Refund for cancelled ticket
Records save successfully

Makemytrip (india) Pvt. Ltd.

 - Refund for cancelled ticket Open

Alagar Gandhi filed this complaint against Makemytrip (india) Pvt. Ltd. on Mar 13, 2020

Hi,

I have booked the round trip flight ticket to our mother on *th May **** using Chase credit card on MakeMyTrip.com. I closed the credit card account on the month of June.

Time line details of the events:

Ticket booked : *th May ****
Chase bank Credit card Account closed : June ****
Ticket Canceled : **th Sep ****
Refund processed by MakeMy Trip : **th Sep ****
Refund Returned by Chase bank to MMT : *rd Oct ****

From the month of Oct to till now, I have opened ** tickets, sent more than *** messages, *** emails, spoke to ** agents.

There is no proper resolution yet. They asked for Bank Closure letter and Letter of Authorization. I gave all the documents requested.

I asked them to refund the money to my alternate account. I even reached out to Sanjay Mohan, CTO and Anmol Arora, International Flight Travels Head through Linkedin.

At last I got an email from Ritu Sharma, PS to Sanjay Mohan. She said they are verifying the transaction with their bank (HDFC) payment gateway.

Its been close to * months, they haven't refunded the money yet. Last communication from Make My Trip is that they have not received the returned the money from Chase.

But MakeMyTrip have to ask HDFC to audit its bank account for a deposit matching the refund returned by Chase Bank. Chase Credit Card Member services confirmed me more than * times that they have returned the refund money to MakeMyTrip.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase

Makemytrip (india) Pvt. Ltd.

108 Total Complaints
31 Total
Resolved
28.70% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Pepperfry.com

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Makemytrip (india) Pvt. Ltd.)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Makemytrip (india) Pvt. Ltd. - Refund Issues On My Cancelled Flight Trips Closed

Hi, I, Aakash, one of your customers canceled my round trip flight(PNR: ZBDM*D, RB*LUT) for this covid situation. I directly contacted to GoFirst Airlines and their authorized person refunded all money for both flights(because one plane was ca...

Jan 14, 2022 by Aakash Das

Makemytrip (india) Pvt. Ltd. - Refund related Closed

I made a flight booking through MakeMyTrip on **rd December **** for travel dates **th May ****, now due to pandemic the passengers couldn't travel and I got a email from Indigo that they have kept my money is a credit shell and it can be used ...

Jan 05, 2021 by Kushal Narayan Patel

Makemytrip (india) Pvt. Ltd. - Refund not processed for more than three months Closed

I have booked air tickets with Makemytrip from Hyderabad to Trichy for travel date ** Apr **** and return date of ** Apr ****. Their booking ID is NF**************. Later I had to cancel it as I couldnt travel and hence asked to process the re...

Jun 11, 2020 by Avinash Sirsath

Makemytrip (india) Pvt. Ltd. - Refund for flight ticket Closed

I have cancelled the tickets from the respective airlines on **/**/**** and have be told that the refund has been processed and it has been to sent to the travel agent that is Makemytrip. But they are not transferring the money to me and absolu...

Jun 01, 2020 by Karan Singh Rathore

Makemytrip (india) Pvt. Ltd. - Refund of Airlines not received Closed

This is regarding our round trip Flight Tickets Colombo-Bangalore-Colombo by MakemyTrip India. Details as below: Booking ID:NN************* Airline : Sri Lankan Airlines Departure: **th March **** Return: **th March **** Members :* SI...

Apr 18, 2020 by Sandhya Manalil

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Bihar
  • |
  • Pondicherry
  • |
  • Tamil Nadu
  • |
  • West Bengal

Consumer Forum :

  • Chandigarh
  • |
  • Andaman and Nicobar
  • |
  • Goa
  • |
  • Sikkim

Online Complaints :

  • Interior Designer Complaints
  • |
  • Hospital Complaints
  • |
  • School Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.