Makemytrip india Pvt Ltd
- Refund for cancelled flight Open
We booked flight Turkish Airlines from MakeMyTrip for travel dates March **, **** and return on June **, ****. The return flight got cancelled due to covid and we had to work on rescheduling it a number of times till October and finally Turkish Airlines agreed to give full refund. During all this traumatic time MakeMyTrip as an agent was no where to help. As of date have followed up MMT a million times after confirming with Turkish Airlines the amount has already been refunded by them as of October **, ****. MMT is holding the amount for all this months and haven't refunded yet. Along with this we had also booked a domestic flight for Mumbai to Goa and return on March **, **** before the lockdown due to covid. The amount for tickets booked with AirAsia for Goa to Mumbai was refunded however GoAir and MMT are denying the refund for Mumbai to Goa flight was scheduled for April **, **** and was cancelled by the airlines due to Covid. We have informed them that we reside out of India and keeping the PNR open till March **** is not an option and we requested complete but yet to receive the amount. Above all this issue and absolute no help from MMT they are considering deducting convenience fee and promo fee from the refunded amount which is absolutely absurd with the kind of pathethic service rendered by them.
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Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
I had a booking through MMT (MakeMyTrip). As the flight was re-scheduled, I had to cancel my booking with Spicejet directly on *st Jan ****. They had initiated the refund and it was credited to MakeMyTrip immediately (As confirmed by Spicejet)....
Feb 05, 2021 by Renju Koshy
Refund of cancelled flight ticket by airline during covid pandemic time has not yet credited to the bank account yet. First they credited the refunded money to MMT wallet. Then on ** December **** it was transferred to bank from their side. But...
Jan 30, 2021 by Tomin Jacob
I booked one flight which got cancelled by the airlines and it was converted into a credit shell. Then I requested for refund but indigo is saying that they have refunded the money in November 2020. But make my trip app and website says that...
Jan 15, 2021 by Vishal Srivastava
I booked a Flight through makemytrip from Bangalore to Dharamshala and my connecting flight was cancelled by Spicejet. While providing the luggage our luggage were damaged and Spicejet assured that they will refund the complete amount. They did...
Jan 11, 2021 by Amit Sood
I booked my hotel stay at Udaan Dekeling Resort on Darjeeling for **th Dec - *nd Jan ****. While making the booking through Makemytrip, i was charged **,*** for it. When checking out at the hotel, i was told that my total booking charges were a...
Jan 07, 2021 by Sounak Dasgupta