- Refund cheated Open
I cancelled my flight to Kuala Lumpur from Chennai. When I wanted to cancel my flight the refund calculator in the MakeMyTrip App showed refund will be Rs.*****/-. So I proceeded and cancelled the booking on **th March ****. The status of refund also showed Rs.*****/- to be processed till **th March midnight(I have screenshots for the same). On **th march i received a email stating my refund processed and the amount was just Rs.****/-. I was shocked and checked the status in the app and now it showed Refund processed and the amount was Rs.****/-. But App showed history of the refund calculation (Rs.*****/-) and the same amount (Rs.*****/-) processing messages. I immediately tried calling them and after **-** minutes of trying no one picked my calls so I wrote an email to Makemytrip to resolve and refund my money & all i received was a computer generated reply till now i.e.**st March. I commented on one of their facebook page's post the same on **th afternoon & they replied and told me that they will check the issue and contact me. I felt better on seeing their reply but to my surprise and adding to my frustration what they did was, they cleared the history in the app and it's just showing refund processed Rs.****/- now. I didn't expect such cheap behaviour from a reputed company like this. But, i have complete screenshots of the app history which I took before posting on their page. Please resolve and help me get back my money of Rs.*****/- that MakeMyTrip has cheated.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
I booked a round trip from Bangalore to Seattle (travel date ** Feb and returning on **th Feb ****). My plans got changed and I had to advance the start by a day, so cancelled the booking and did a NEW booking for the ENTIRE trip. I did the can...
Mar 06, 2020 by Shilpa Sethuraman
Booking ref number : kbf*bt and kbehse. Flight of Air Tanzania was delayed in JNB by about more than *hr ** minute which was supposed to reached by **:** pm at JNB whereas Air Tanzania was reached at after **:** on date **/**/****. This fli...
Feb 25, 2020 by paresh virani
we had booked our flight tickets from makemytrip on **th January **** all jet-airways flights from Bombay to Amsterdam , Barcelona to Amsterdam and Amsterdam to Bombay. Booking id-NN************* no emails or refund has been received t...
Feb 19, 2020 by vishal desai
I have spent more than * lacs in Make my trip portal, and expected the rewards as mentioned in form of MyCash in MMT wallet. I had flight booking on **nd Dec ****, and hotel booking checkout on **nd Dec ****, Now they added travel spend for Fl...
Jan 03, 2020 by Ravindra Khokharia
Makemytrip - Account Blocked Closed
Since * Months I can see that My Makemytrip account has been blocked. i.e When ever I try to make any booking it goes till payments but after that it do not allow for payment. I raised this concern from MMT care, and there response is like fro...
Dec 17, 2019 by Vivek Agrawal