Makemytrip.com
- Refund and timeloss Closed
Renuka Murnal filed this complaint against Makemytrip.com on Dec 18, 2017
On **/**/** I booked hotel premdeep in Matheran from Pune through mmt. It was my first bookong through mmt.We were * ,husband ,* year kid and myself. I booked cab also through mmt at * pm. Rs **** and Rs ***** debited each for cab and hotel ( * nights stay) But when I checked cab at * pm it showed arrival time at *pm. I thought some problem and I waited till *pm it showed cab timings as *.**pm . I was taken aback as we were carrying kid and it would be difficult to travel in night times till matheran as there is no proper transport after some point.. we ve to travel by horse. So I immediately called customer care to cancel trip and refund my money or at least change my booking to lonavala which is near to Pune but it didn't work. I requested mmt to at least talk with hotel people so that they can make some transport facility from *km to Matheran just to avoid horseride. But hotel staff didn't give any assurance .. instead they deducted * night amount.. and refunded Around **** but in mmt it's mentioned free cancellation . I didn't even get cab booking refund .
Are you brand?
Are you Lawyer?
Resolution Demanded:
Damages for loss and agony
Makemytrip.com
Resolved
Frustrated? File a Complaint
Hathway Broadband Internet
"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"
Sushil Mathew
Related Complaints
Makemytrip.com - No refund against failed booking at makemytrip com Closed
I booked tickets but transaction failed and only booking number is available as NF**************. No PNR and no ticket no issued as it is still showing failed. makemytrip only refunded seat booking charges. I tried all means but not able to con...
Feb 18, 2021 by Rajeev Bhooshan Gupta
Makemytrip.com - Money received by merchant but ticket booking not done neither money refunded Closed
I had tried a bus booking from Nagpur to Aurangabad (booking Id NU***************) on */**/**** at **:** pm via Google pay through makemytrip.com . Amount of Rs **** was deducted but booking was not done neither amount was refunded. Kindly ad...
Feb 13, 2021 by Dr Sandeep Kulkarni
Makemytrip.com - Refund for air tickets Closed
I had booked air tickets through makemytrip.com for travel in April****. Due to the covid situation the flights got cancelled and the government directed the airlines to refund the amount. I contacted GoAir and they directed Makemytrip to refun...
Jan 19, 2021 by Lekha Fernandes
Makemytrip.com - Bus operator not pickup the call so I did not traveled Closed
I have booked a bus ticket.Details are here.. Your bus booking from *Delhi* to *Haridwar* is confirmed. Your MakeMytrip booking id is *NU**************** and amount paid is *INR ****. *Booking related Information* Operator Name : *Utta...
Dec 20, 2020 by Jagjeevan Singh
I booked a ticket for my mom from Hyd-AKL roundtrip in November. She came to Akl and flights got cancelled due to COVID-**. Contacted the airlines direclty and they said they can change the dates but I've to go through travel agent as I didnt b...
Apr 08, 2020 by Ramanjaneyulu Kanchupati
