Refund ^Open

Posted on: Sep 12, 2017

Complaint filed against: Amazon.com

I bought samsung s7 edge and powerbank in agust 24 from amazon but s7 was not in good condition and powerbank is not look like shown in the picture and i decided to send them back i print out the labels but the ups guy did not take the powerbank so i just send the samsung s7 edge and after 10 days they refund the powerbank even thogh i did not send it ... i think they mixed the labels and i e mailed to the amazon customer service and i explained the situation but they were so rude(They almost accuse me) and they did not pay my money back(Worth 350 dolar) .Their customer service is really really rude so i am not gonna shopping there anymore

Resolution Demanded: Get refund or credit for your purchase

Complaint filed by: bugrahan