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Ahmed M.Soliman filed complaint against Amazon.com on Dec 17, 2018
Amazon closed/locked my account on hold because they thought that my account is related to another account that was closed by amazon. I swear that I don't have any other amazon account EXCEPT this account only. My account was hacked on your system and someone tried to use his master card ending ** on my account without my permission. Please understand that I'm a valuable customer since more than a year. I have left about $***.** on my gift card balance not used yet.
I need amazon to do: I need amazon to forgive me and give me another last chance to proof that I'm a valuable customer. And please amazon try to understand that I need your help to use my $***.** gift card balance to place new orders on your fantastic website. Please restore my access to my account.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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