LG - Refrigerator with a manufacturing defect
Amit Singh filed complaint against LG on Jun 14, 2024
I purchased Model: LG GL-I***RPZL in ****. Since the time of purchase they Fill gas every year, I have encountered several issues with the refrigerator's performance. Initially, I noticed that the refrigerator was not cooling adequately, and the compressor was making unusual noises. When I reported this to the dealer, they dismissed my concerns, claiming that these issues were normal for LG two-door refrigerators.
Subsequently, the refrigerator stopped working altogether. An LG representative was dispatched to address the problem, and they attempted to fix it by cutting pipes and refilling gas. Unfortunately, this solution proved temporary, as the same issues recurred within ten days. On the next service visit, a different representative suggested that the fan unit was defective and charged me between Rs ****-**** for repairs(Every Time). Despite these repeated interventions, the refrigerator continued to malfunction.
The refrigerator has been repaired multiple times within a two-month period, causing significant inconvenience and distress. One service person even mentioned that the compressor was defective but did not reveal their identity.
Given the recurring nature of these problems, it is evident that the refrigerator was delivered with a manufacturing defect. I have paid a considerable amount for this appliance and the ongoing repair costs are nearly equivalent to the cost of a new refrigerator. This situation has caused me significant inconvenience and mental distress.
I request that LG Electronics replace this defective product immediately. If the product cannot be repaired or replaced, it poses a potential safety risk(Compressor Explode), and any consequences
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Omkar verma on Jul 25, 2024
LG – Package not delivered Closed
I ordered a washing machine on ** July and the delivery date is ** July but on ** July my parcel got out for delivery delivery man also called me and said that I am coming in ** minutes but he didn't and at night on...
Gohil Jamiyatbhai Khushalbhai on Jul 3, 2024
LG – Refrigerator service Closed
Dear Sir / Madam, I would like to inform you that I am Jamyatbhai Gohil, i have purchase LG refrigerator on dtd **.**.**** and this product come with ** years warranty. Suddenly refrigerator sto...
Zainab Malik on Jun 5, 2024
LG – Delay in changing Compressor Closed
It's been ** days I've registered a complaint for my refrigerator. The compressor was faulty but LG technician manipulated me and charged gas instead which costed me around ****/- Inr though there's no cooling they ...
Susmita Nath on May 4, 2024
LG – washing machine not workingClosed
I purchased a LG washing Machine * months before but now it is not cleaning clothes. several times Service Engineer visited but problem not solved.
Rahul Kumar on Apr 8, 2024
LG – Repeated Cooling IssueClosed
I bought a double door refrigerator on **th Nov ****. Just after few months of using the refrigerator it started getting cooling issue since it was winter here so we did not notice but after * months we realized it ...