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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Lg?
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1. Go to "File a Complaint" form
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But before filing a complaint, you should
a. Contact the customer support of Lg first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Lg - Package not delivered Closed
I ordered a washing machine on ** July and the delivery date is ** July but on ** July my parcel got out for delivery delivery man also called me and said that I am coming in ** minutes but he didn't and at night on my order status delivery att...
Jul 25, 2024 by Omkar verma
Lg - Refrigerator service Closed
Dear Sir / Madam, I would like to inform you that I am Jamyatbhai Gohil, i have purchase LG refrigerator on dtd **.**.**** and this product come with ** years warranty. Suddenly refrigerator stopped working we have complain...
Jul 03, 2024 by Gohil Jamiyatbhai Khushalbhai
complaint against LG Electronics regarding the continuous issues I have encountered with my LG Water Purifier (Model WW***NPB), which I purchased on **-**-****. Despite it being less than a year since the purchase, the product has exhibited num...
Jun 23, 2024 by Sridevi
Lg - Refrigerator with a manufacturing defect Open
I purchased Model: LG GL-I***RPZL in ****. Since the time of purchase they Fill gas every year, I have encountered several issues with the refrigerator's performance. Initially, I noticed that the refrigerator was not cooling adequately, and t...
Jun 14, 2024 by Amit Singh
Lg - LG AC Cooling Issue Gas Leak for faulty installation Open
LG AC Stopped cooling right after the warranty was finished. ...
Jun 12, 2024 by Biswajit Sahoo
Lg - Delay in changing Compressor Closed
It's been ** days I've registered a complaint for my refrigerator. The compressor was faulty but LG technician manipulated me and charged gas instead which costed me around ****/- Inr though there's no cooling they eventually told me the compre...
Jun 05, 2024 by Zainab Malik
Lg - LG Refrigerator Failure Open
We bought a LG Refrigerator on **th Aug **** for *****. Since then it has failed twice. *.* years back its fans stopped working, to get them replaced we paid approx *.*k. But since it was Winter time we somehow managed without it. But again in ...
May 24, 2024 by Nishant Kumar
New LG fridge after installation water leaking inside the fridge,no cooling the sellar redirect me to company and escaped, after a long struggle, somany mails long headache LG replaced me a fridge, but now after ** months same problem, if I c...
May 07, 2024 by Joshua ravindran, nilani traders
Lg - Washing machine not working Closed
I purchased a LG washing Machine * months before but now it is not cleaning clothes. several times Service Engineer visited but problem not solved....
May 04, 2024 by Susmita Nath
Lg - PRODUCT NOT DELIVERED AND NO RESPONSE FROM CC Open
Sir I purchased an AC on **th April ** through LG website and paid the full amount online. The product was to be delivered on **th April **. Order No ************ ** April ** - I called the CC to find out the process of delivery and in...
May 02, 2024 by COL RAHUL KUMAR
Lg - Lg ac Open
Char mahine pahle Aisi kharida tha LG company ka Bina MP Sagar district aapka distributor Dalda atishy electronic jo ki product Bechne ke bad * mahine Mein hi Band Ho Gaya aur dukandar na to Koi response de raha hai na hi usko repair Karva raha...
Apr 22, 2024 by Moolchand Awasthi
Lg - LG AMC Scam India My number Open
My number RNP************. LG AMC Scam India Hi, Please read the below message to understand how LG engineers and technicians lie and force you to sign up for their AMC program. I live in Chennai and recently my LG inverter split AC...
Apr 10, 2024 by Jagannath MR
Lg - Repeated Cooling Issue Closed
I bought a double door refrigerator on **th Nov ****. Just after few months of using the refrigerator it started getting cooling issue since it was winter here so we did not notice but after * months we realized it has cooling issue so I called...
Apr 08, 2024 by Rahul Kumar
Lg - Fully formed ice cube in LG fridge Closed
November month I bought one LG fridge in Rainbow showroom uthangarai..Jan month onwards I am facing many problems in new fridge..ice cube Fully formed and water also coming outside.so I need replacement for new fridge .it's stil under warranty....
Feb 13, 2024 by Karthikeyan
Lg - MANUFACTURING DEFECT ON NEW LG SIDE BY SIDE FRIDE Open
I have purchased one lg fridge model no GL-L***CPZX on **-**-**** from VR Traders Jhansi invoice no VR\N-**** . This fridge was installed on same days .After some days fridge was not working properly so I contact to service enginner he told me...
Oct 27, 2023 by vandana paradkar
Lg - Service not Providing after AMC Closed
I have taken AMC from LG. I have lodged a complaint on **.**.** and my I have make a service request on my MY AMC dated **.**.** . Till date I have not received any Service on the same. Also Customer service centre telling request raised on **....
Oct 13, 2023 by Dipayan Bose
Ordered LG FRIDGE didn’t receive the order yet But got the mail that order got delivered and got the serial number as well Nothing done by customer service we keep on chasing daily No response from past 1month...
Sep 08, 2023 by Sheeba
Lg - Side by side refrigerator bought 13 months ago breaks down LG unable to fix it Closed
Refrigerator purchased ** months ago breaks down and LG are unable to fix it due to lack of availability of spare part. Despite repeated requests to resolve the issue quickly as a fridge is a necessity these days, LG has failed to address my co...
Jul 11, 2023 by Mujahid Abdul Aziz
Lg - Replacement not done Open
We have purchased a TV from the BAJAJ ELECTRONICS Habsiguda branch. They delivered the product same day but the technician who had to mall mount the TV showed up next day. He took out the TV from the carton and the TV came up to be faulty as it...
May 29, 2023 by Mehdi Baquer Abbas
Lg - Lg service issue Closed
I recently bought an LG AC *.*ton *star.after *month the ac stopped working. I reached out to service and they said like they will send service man on the same day. I called them again the next day and they said the same. Later they told me to ...
Apr 21, 2023 by Jagan mohan
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Questions about Lg
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How to contact Lg?
What is Lg office address?
LG Electronics India Pvt. Ltd.
Plot No. 51, Surajpur - Kasna Road
Udyog Vihar, Greater Noida,
Uttar Pradesh - 201306
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