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Swiggy instamart - Recieved not working and defective product

Divya A filed complaint against Swiggy instamart on Jul 23, 2024

Purchased wembley kids laptop toy to learn numbers and alphabet product for my son.. In swiggy instamart On july **st evening *:** pm it had no cell so purchased cell near by home inserted and checked total so ** keys I think in that only ** keys were working even keyboard was bulging.. Reported immediately at *:** pm to help desk several times even sent mail they just asked sorry and left I asked for refund they said they dint have option and neglected.. I lost my money for worst product.. Please help me to get my money back let them take back the product I have sent photo and video immediately they didn't respond properly..

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Swiggy instamart

56

Total Complaints

32

Total Resolved

57.14%

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