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Harikrishnan MB filed complaint against Pepperfry on Aug 10, 2019
I had ordered an XXXL bean bag via Pepperfry. I received an XXL bean bag which was the incorrect size. I tried to return the product and sent them images of the incorrect product. They reached out to me via email and said they would call me and fix the issue within a few hours. They didn't contact me again even after I sent them a repeated email.
Pepperfry only allows returns until * days from the delivery date. I think they are trying to delay communication so that they can refuse my return request after the * day time period expires.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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