Received wrong food items but Swiggy won t replace it

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Swiggy

- Received wrong food items but Swiggy won t replace it ^Open

Aatish Kale filed this complaint against Swiggy on Jul 12, 2023

I ordered * mutton dishes but receiceved chicken instead.On complaining their automated chat system asked me to upload photos of food items which i did.On this the system asked me to mail the issue and then their executive will solve problem in ** hours.** hours ??? i want to have food right now.and what if i am a guy simply doesnot eat chicken.Its their responsibility to replace my order immediately and send me correct item for which i have already paid for.

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Resolution Demanded:
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Damages for loss and agony

Swiggy

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