Realme
- Received Defective Realme phone Open
Ankur Som filed this complaint against Realme on Sep 07, 2021
I have placed the order for realme narzo ** smartphone with order number ****************** on *. SEP. ****. I got my parcel today **.Sep.****. I was excited to have purchased it but very disappointed to found a defective product.
The issue with the phone is that I am unable to start it even after putting the phone on charging. It is dead and unusable for me. I’m sure this is a manufacturing flaw and I am entitled to get a new phone as a replacement according to the warranty policy.
I was hoping that they will agree to replace it with a new one immediately. Otherwise, I would like a full refund my money. But they did not give positive response.
I called and mailed to customer care and trying to reach to talk with seniors but they give new new excuses to me and they are doing mentally harrash me and they are not doing proper guidance infect *-** days is replaceable the product if you found default product.
they misbehave with me and did not give any proper solution i am going door to door for no reason as they guide me but no response. Please help me out.
please help us.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Realme
Resolved
Frustrated? File a Complaint
MamaEarth
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
Related Complaints
Realme - Touch screen not working Closed
I bought my phone on** june but currently my phone touch screen is not working &display screen out of phone. ...
Aug 12, 2024 by Priyanka soni
Realme - Package not delivered Closed
Didn't get any call from delivery partner, but got message delivery unsuccessful. Delivery person not picking up call....
Jun 12, 2024 by Akshay S Suresh
Realme - Urgent Request for Resolution of Green Line Display Issue on Realme Mobile Closed
Dear Customer Service Team, I hope this email finds you well. I am writing to bring to your attention a critical issue I am facing with my Realme X* Pro, which has caused considerable inconvenience and frustration. Recently, my device's s...
Apr 27, 2024 by Darshit Ranpara
Realme - Tv display issues and remote stopped working Closed
I bought television of realme brand on ** th August and there were display issues that we reported on ** th September. Also the remote stopped working for this television. I have contacted the brand and sought replace but they are delaying my r...
Oct 15, 2023 by AK Tripathi
