Supersaverbag
- Received damaged products Open
CA Richa Parwal filed this complaint against Supersaverbag on Jul 09, 2021
The shipped package was received damaged by me and was reported to the seller immediately. They asked to open it and make a video of unboxing which I did. It was assured that any damaged products shall be refunded for and to co-operate to report the matter to their courier company. out of the lot * pieces were damaged. Video n individual pics of the damaged products were shared. Had to followup for ** days for a response and ultimately the vendor denied refund or replacement saying the pieces are not damaged.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Supersaverbag
Resolved
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HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule