- REALME MOBILE BAD SERVICE AND BAD PRODUCT ^Closed

JAISINGH SHEKHAWAT filed this complaint against Realme on Feb 22, 2023

Dear sir
I bought a mobile from a Realme company on **-**-****. whose model number C-** and IMEI number ***************. After a few days of purchase, this mobile started having the problem of on-off itself. Earlier this problem used to come in * to * days. And after a few days this problem started coming everyday. Then being upset with this mobile, I showed it at the mobile service center. This service center Name RR INDIA NETWORK ( Govind marg Raja Park Jaipur ). whose complaint number IN-**-***-R*********. The service center people checked the mobile and said that there is a software problem in it.after that they updated the software in it. After updating the software the mobile worked fine for * hours. After that same off key problem started coming in it.At the same time I went back to the service center to get the mobile checked.Then he told me that its mother board will be replaced which will come in * to * days. And I left that mobile at the service center. When I left the mobile it was in on condition only auto off problem. Today I get a call from the service center that your phone will be chargeable repaired. sir tell me why my phone will be chargeable in warranty. when i go to the service center today And when I check the mobile, it was completely dead.And when I gave it for repair at service center * days back then only auto off key problem was there. That's why I gave that phone back to the service center. Sir, I did not expect this from your company.that your company's phone will break down so soon. I want my phone in ok condition.I have handed over this phone back to the service center. If you do not get my mobile repaired, then I will have to share the details of your mobile company on social media as well. that your product is very bad

JAISINGH SHEKHAWAT
**********

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