PUMA
- Puma shoe torn just after 3 months of usage Open
Amarendra Nath Bhattacharya filed this complaint against PUMA on Feb 06, 2024
I have bought Puma shoe on *-Oct-**** from Puma Sodepur FOC, Aurum (Customer id - *********, Product details: ******-**, AVIATOR, HSN: ********, Cost after discount: ****). I have travelled to Portugal in November, **** and was using the shoe on a regular basis (*-* times a week). I just realized the shoe has been torn up, after just *months of usage, which is not justified from a brand like Puma. I am not sure if there was defect with the manufacturing/quality assurance. Please help me with the support I can get for the product as of today (**-Feb-****). Please note that I am currently in Portugal and facing issue with this product damage, so request you to address this problem urgently. I will attach supporting document with this and can provide as and when it is required.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
PUMA
Resolved
Frustrated? File a Complaint
Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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