Loading...
Abbas Ali filed complaint against PUMA on Jan 6, 2024
Due to pumas website issue I placed two order at **dec then next day I recieved a email that both orders are placed. But after mailing them my order number - ********* was cancelled and I was assured that Refund will be processed within **-** days I waited for and raised continuously the issue that for refund but they didn't reply and on * Jan I received the call from customer care and I was assured that Refund will be given in * day.
As my *st order is - ********* which was successfully delivered I waited to long but also then I didn't any further update even mailing them after *, and * January and even refund period of **-** is over I am not getting any further replies. Also even callimg customer they say that all lines are busy plz call after few time even calling them every time I receive that call after some time
I have attached all the screenshot that I had recieved from order which was cancelled which was placed twice till every time I place a complaint I didn't get reply and just receive that issues has been resolved.
.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I have ordered shoes from puma women's sneakers but the shoes I delivered it was not the puma company and it was men's black shoes it was weared and cleaned it was wrong product delivered I want my refund money as s...
I had ordered Softride Enzo Evo women's running shoes on **th July **** from Myntra for ₹****. Unfortunately, the top part of the shoe has developed small holes after just * months of normal usage, rendering them un...
Sir /madam, I received my Order on **th Sep * ** pm, I was not happy with the quality of product so i immediately clicked to return the product. The next day the delivery guy comes and takes my parcel and when I a...
I have order a shoe, which my money has been deducted and now Puma, they're not processing my order nor refunding my money
I ordered a shoe and a apparel from puma india website. The order is not delivered for more than * weeks and they are not cancelling and providing refund. The customer care team is also harrassing us if we request f...