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PUMA - Warranty Claim

SONU KWATRA filed complaint against PUMA on Apr 15, 2024

I purchased PUMA shoes from Myntra and these were damaged in warranty period. I registered a complaint with Puma and they agreed to refund the amount. On **/**/** a pickup was scheduled by Ecom Express to collect the damaged shoes. Pick up was successfully done with AWB **********. But till date I've not received the refund.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

PUMA

83

Total Complaints

38

Total Resolved

45.78%

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