Facebook Pixel Tracking

PUMA - Refund not processed

Gaurav Jain filed complaint against PUMA on Feb 7, 2024

I ordered some items from PUMA mobile app in December **** since sale was on. The amount got deducted from my account, but there was an issue at Puma's end and the order didn't get placed. I have been chasing their customer care for over * weeks now and they don't have a resolution date.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

PUMA

74

Total Complaints

35

Total Resolved

47.30%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

SONU KWATRA on Apr 15, 2024

PUMA – Warranty ClaimClosed

I purchased PUMA shoes from Myntra and these were damaged in warranty period. I registered a complaint with Puma and they agreed to refund the amount. On **/**/** a pickup was scheduled by Ecom Express to collect th...

Abbas Ali on Jan 6, 2024

PUMA – Order Cancelled By Not received Complaint Closed

Due to pumas website issue I placed two order at **dec then next day I recieved a email that both orders are placed. But after mailing them my order number - ********* was cancelled and I was assured that Refund wil...

Shailesh on Dec 24, 2023

PUMA – Money deducted from account not getting any status from puma and no one received the callClosed

Yesterday I bought a bag from puma official site and paid amount from Amazon pay after successfully paid I m not getting any kind of status mesaage or mail from puma here I trying to reach out on the call no one re...

Tanisha Kashyap on Dec 16, 2023

PUMA – Order not placed after payment Closed

I have ordered black Wallet from puma and payment is done money is debited but order not confirmed refund my money as soon as possible.

Badal Kumar on Dec 14, 2023

PUMA – Pathetic service from PumaClosed

Dear Sir/Ma'am, I ordered a jacket but received a completely different jacket, but Puma is not giving a refund, they say we have shipped the correct product, but if they do so, how I received different product? A...