Syed Abdul Wahid filed complaint against PayTM on Jan 23, 2017
I purchased a laptop from HP where PayTM was offering **% cashback on *th Oct. Just to be sure, I separately wrote to PayTM Customer care asking them to check the order and confirm if I am eligible for Cashback against this order or not. They confirmed on *th Oct (email attached), that I will get cashback in ** days against my Order ID. Basis their confirmation, I concluded the purchase and waited for the cashback. I only purchased this laptop because of the cashback promised else I could have bought it in less price from elsewhere, but since they confirmed that I will get the cash back, I didn't cancelled the order. Now even after * months, they are not paying the cashback & giving me different excuses. Please help me ask PayTM to honor their commitment made from their official mail ID.
Refund / Credit for purchase
1071
Total Complaints
435
Total Resolved
40.62%

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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