PayTM
- Promised Cashback not paid Closed
Syed Abdul Wahid filed this complaint against PayTM on Jan 23, 2017
I purchased a laptop from HP where PayTM was offering 10% cashback on 5th Oct. Just to be sure, I separately wrote to PayTM Customer care asking them to check the order and confirm if I am eligible for Cashback against this order or not. They confirmed on 9th Oct (email attached), that I will get cashback in 30 days against my Order ID. Basis their confirmation, I concluded the purchase and waited for the cashback. I only purchased this laptop because of the cashback promised else I could have bought it in less price from elsewhere, but since they confirmed that I will get the cash back, I didn't cancelled the order. Now even after 3 months, they are not paying the cashback & giving me different excuses. Please help me ask PayTM to honor their commitment made from their official mail ID.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Get refund or credit for your purchase
PayTM
Frustrated? File a Complaint
Related Complaints
PayTM - Unable to access the account Open
I have completed my KYC and then I tried logging in to my account. But each time I enter OTP paytm show an error message something wrong and did not allow to login. I tried to call customer care but when I enter OTP to talk to the executive the...
Apr 22, 2019 by Rudrarup
PayTM - Bus ticket not refunded Open
I had booked a bus ticket on Booking Id - 7921027716. But the bus did not arrive and halt at pick up point. I had waited for more than 1 hour at the bus stop. The phone numbers provided by Paytm was also wrong. Then I contacted travel agents by...
Apr 21, 2019 by Atul Kanswal
PayTM - Cash back not credited Open
I purchased a big bazaar voucher from Paytm. But cashback of 10 per cent not given. ...
Apr 20, 2019 by Paarth Rao
PayTM - Ticket cancelled amount not credited to my account Open
I booked the train tickets from paytm app. 1) Hyderabad to Varanasi Rs. 3440/- after cancellation 3160/-was credited. 2) Varanasi to Hyderabad Rs. 3440/- this one was also cancelled. After deduction Rs. 3310/- credited. Both the tickets were ...
Apr 19, 2019 by Koya veerababu
PayTM - Money transferred to other person by mistake Open
I was transferring Rs 472 to internet connection guy in Bangalore on April 12 2019, around 11.04 am and by mistake it transferred to other person or merchant Manjunatha BN. Right away I complained to Paytm customer support but they don't bother...
Apr 19, 2019 by MD FARIDI
