PayTM
- Promised Cashback not paid Closed
Syed Abdul Wahid filed this complaint against PayTM on Jan 23, 2017
I purchased a laptop from HP where PayTM was offering **% cashback on *th Oct. Just to be sure, I separately wrote to PayTM Customer care asking them to check the order and confirm if I am eligible for Cashback against this order or not. They confirmed on *th Oct (email attached), that I will get cashback in ** days against my Order ID. Basis their confirmation, I concluded the purchase and waited for the cashback. I only purchased this laptop because of the cashback promised else I could have bought it in less price from elsewhere, but since they confirmed that I will get the cash back, I didn't cancelled the order. Now even after * months, they are not paying the cashback & giving me different excuses. Please help me ask PayTM to honor their commitment made from their official mail ID.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
PayTM
Resolved
Frustrated? File a Complaint
Pepperfry.com
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
Related Complaints
PayTM - LESS QUANTITY OF ORDER DELIVERED Closed
I have ordered Joven Men Cotton Checked Pyjama - Multi (quantity of *) from paytm. However, the delivered package contained only one piece. Tried contacting the customer centre & raised multiple complaints through paytm app, but none were answe...
Jun 07, 2020 by Gopi Krishnan M
PayTM - Not received refund for my payment Closed
I had made payment for my prepaid mobile operator Airtel which was cancelled by the paytm ,the stated they have refunded my amount back but u have no trace of it ,amount I had paid was rupees 98...
Jun 05, 2020 by Akash
PayTM - Refund not paid by paytm Closed
Respected Madam/Sir, I have booked an vistara airline ticket on PAYTM on **.**.**** for travel date on **.**.**** of amount of Rs. ****.** which was later cancelled considering locked down situation. My Booking Id is ***********. I have appl...
Jun 01, 2020 by Meghna Garg
PayTM - Flight ticket Refund not initiated since 2 months Closed
I had booked flight ticket from Uk to Delhi from Gulf airlines through paytm In March **** Due to covid the flight had been cancelled Due to refund rules am eligible for full refund which was assured from paytm Since then (Mar ****) am contacti...
May 31, 2020 by Sai Kotipalli
PayTM - Money refund Closed
I have booked flight ticket and flight has cancelled and I contact to airlines they said they have refunded money to Paytm and then I contact to Paytm now they are saying that they not received any refund PNR:-BCVSYT Booking id:-***********...
May 13, 2020 by Mitesh
