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Kushan Arora filed complaint against Paytm on Aug 9, 2025
Took a payment of **,*** from the customer , it showed success on the customers end , verified details and let them go. Some time later I check my machine and it shows the payment failed. Talked to customer care and they say the transaction was reversed. How am i supposed to get in contact with the customer now? And who will bear the loss?
Apology letter from company
Refund / Credit for purchase
1071
Total Complaints
435
Total Resolved
40.62%
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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