PUMA - Product Wasn t delivered

Wasim Akram filed complaint against PUMA on Aug 7, 2020

I order a shoe on **nd july from amazon because that shoe wasen't available on cod so i payed by card then **th july i got a text that your product will be deliver today then at * pm i'm getting a msg that your product has been delivered. I didn't get any call nothing, i complaint instantly to amazon customer services they told me to wait sometime this happens your product may marked as delivered but you didn't get that so you will get by tommorrow. So i was waiting for it. Now after everything and all they investigate everything now they're telling me can't help you cause we have found you have recieved your product but i didn't.
I'm going to file a case to my near P.S station as well.
But if you can do something please help

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

PUMA

Total Complaints

Total Resolved

47.30%

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