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PUMA - Product quality bad

Mithilesh Ranadive filed complaint against PUMA on Feb 4, 2023

Hi Puma Team,

I have purchased the Puma shoes worth Rs. **** on **th Feb ****. Within a span of one year the shoe color is become very dull.
The design at front of the shoe become yellowish and looks very dirty. This was not at all acceptable.

I have used other brands shoe but within * year this has happened was not expected.
Then what is the point in investing this much amount in shoe. Comfortwise shoe is good but looks very bad.

Not able to use it in public places. Expecting the replacement of the same.

Please find attached picture for reference.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

PUMA

74

Total Complaints

35

Total Resolved

47.30%

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