Ptron earbuds
- Product not replaced Closed
Ravinder filed this complaint against Ptron earbuds on Aug 08, 2021
I purchased ptron ear buds on June **** but it was not working after * week
ptron provided * year warranty as per ptron guidelines I had send my product ptron support team given address and attach courier receipt, invoice copy, and also mentioned other details and send it on date *nd July ****
as per ptron policy Product replacement will be done within ** working days but till
but after * month they told me that the product is not available so they will refund the money after sending bank details I have sent them till now I didn't receive my money Its already * month completed why ptron takes too much time to resolve an issue i was sended many mails but no response lots of people face same situation I request u to please into this matter
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Ptron earbuds
Resolved
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MakeMyTrip
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
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