- Product not delivered even after making fool since 6 days from given delivery date Open
I placed my prepaid order of Jeans on **th Jun'**. There was written about delivery date as maximum by *th July'**. After waiting a whole day on *th July'** I called on customer service & registered complaint. After registration, they assure to resolve it within ** hrs. I again called them on *th July'**. They passed the wrong information that they have closed the complaint without informing me. After forcing they registered the new complaint and again said to wait for ** hrs. I wrote them on twitter to help me in this issue, they assured again to resolve but after seeing no proactive response, I request to escalate this matter then they called me on *th and said again for ** hrs. On **th July'** I requested to know status then they said that item has been lost in transit so can't be delivered to you.
After making fools for * days they hardly responded and unable to provide my ordered product without any compensation. I tortured by them a lot of shit experience. I request to take strict and appropriate action on them so that they couldn't make fool to other customers as well. All conversation screenshots are attached herewith for necessary reference.
Are you brand?
Are you Lawyer?
Replace / Fix problem
Damages for loss and agony
"Thanks Voxya for helping to resolve the issue."
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