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Roshan Thomas filed complaint against firstcry.com on Aug 28, 2020
Purchased "babyhug happy hippo tricycle with canopy" tricycle for my daughter's *th birthday. With very low usage by my daughter, tricycle's handle got broken down from main frame even though my daughter is just ** Kgs in weight. I filed complaint with customer support but no one responded to it. I want either the product to be replaced with any other better product or refund my money. I posted my experience in the product review column also which never appeared on website.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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