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Firstcry.com - Delivered Wrong product

Prateek Shendre filed complaint against Firstcry.com on Aug 8, 2025

On **th july i had ordered "Kidoloy Toddler Busy Board" product from "First Cry". But they had delivered completely wrong product "small soft toy" and upon complaining , they are denying and not refunding my money or not even replacing the wrong item delivered
Order ID - ********HKK*******
Complaint No - *********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Firstcry.com

27

Total Complaints

14

Total Resolved

51.85%

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