Lulu And Sky
- Pretending to not have received the returned product Closed
Aboli filed this complaint against Lulu And Sky on Nov 14, 2022
Resolution Demanded:
Refund
Replaced
I will start with giving a little background on Lulu and Sky. So, they're known for not refunding people's money after they return/cancel the product. I wasn't aware of this until I experienced this on my own. They always say that they haven't received the product or they pretend that the product didn't pass the quality check. Now, coming to my complaint, I had ordered some shoes from their website, however, since they didn't fit me, I had to return them. It has been * days since I returned the product, and it has reached their warehouse as per the tracking link that the courier had sent me (attaching proof below). But, when I contacted the Lulu and Sky team, they said that they haven't yet received the product which is utter non-sense. I wouldn't have bothered to file this complaint if the amount of my purchase was small, however, I have paid close to * thousand rupees so I'm not letting this go until I either receive the product or the refund into my bank. I hope this consumer helpline really helps me.
Are you brand?
Are you Lawyer?
Lulu And Sky
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
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