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Lulu And Sky - My return request is rejected and not creating another return request and my refuned is stuck

Reena filed complaint against Lulu And Sky on Apr 12, 2024

I purshased a product from myntra official app lulu and sky company one shoulder mexi dress which was in pink colour when I got the product there is size issue with product than I created return for this product at time when pickup boy camed for pickup he said the lulu and sky company don’t give his logo name inside the product and my return request marked on hold there after I shared all details to the customer care and even shared all images of the product there after also my return is rejected and my refund is canceled I am filling legal action for this I got the correct product the tag of the brand is on product the Myntra is harrasing the customer and doing fraud with customer as per the section *** A and *** for mental harassment to customer and doing cheating

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Lulu And Sky

8

Total Complaints

7

Total Resolved

87.50%

Consumer Satisfaction

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