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Lulu And Sky - Package not delivered and it doesn t even cancel my order

Ankitha filed complaint against Lulu And Sky on Jun 17, 2023

I ordered a hand bag on **may **** from lulu and sky app the order for confirmed and in the app it's is showing its dispatched. But with AWB number provided by the app i check through tracking, in tracking it shows the order has been returned to seller. But in website it still shows dispatched. I did not get my refund yet, I'm trying to contact customer care support but they are not responding.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Lulu And Sky

8

Total Complaints

7

Total Resolved

87.50%

Consumer Satisfaction

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