Airtel
- Postpaid Sim not activated after address verification Closed
Tara filed this complaint against Airtel on Nov 05, 2019
After address verification today ,Airtel customer care number +************ called me to verify my company name and designation .this was surprising as I was not told about such a verification at all .I refused to share details about my company . The customer care sounded rude and told me if I don't understand them they won't activate my sim .they also told me that company name is mandatory field in their website ,I wonder how and why is it mandatory when address verification is all that's needed .
it's been ** hrs since Sim received and Sim is not yet activated .
Please take action against Airtel and customer care for not providing promised service . The customer care seem very immature and only talk to win their arguments without addressing the customer issue .
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Airtel
Resolved
Frustrated? File a Complaint
MakeMyTrip
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
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