Airtel
Complaints
Today(13/04/18) I have received a sms of special offer 149 Rs with benefits of unlimited local/std calls & 1 Gb/day internet .Then I recharged my airtel no with 149 Rs through online banking. But I haven’t received the offer and when I calle...
Apr 13, 2018 by Abhinav Raj GK
Amount has not credited back Closed
I sent money from Airtel bank to Paytm Yesterday. The Amount has been deducted from my Account. when I asked to Paytm They said that the amount has not sent from them and the transaction is failed..... But still not credited to Airtel payment ...
Apr 04, 2018 by Nagesh S
Airtel secure rejected my claim Open
I ve applied for airtel secure claim but they are rejected the claim as neglegense. While driving nr spped braker the phone was came from my shirt pocket and fell on the road. phone display got damaged. I am paying the airtel secure from july o...
Apr 03, 2018 by sivaparasad k
Amount no credit in Airtel payment bank wallet Open
Dear sir/Madam, I have added INR 2000 k to my Airtel payment bank wallet on date 26/03/18 but while processing of tr. time out remarks came and amount debited from my account even not credited to payment bank wallet at the time but after one da...
Apr 01, 2018 by Ritesh Kumar Thakur
Instead of adding money to my airtel payments bank they recharged my phone no Open
I added 2000 to my airtel payments bank but instead of adding money to airtel payments bank they recharged my phone number with amount 2000, When i tried contacting them firstly they ignored by saying proper network iss not there but their voi...
Mar 30, 2018 by Vishal kumar Yadav
My number is given to someone else Open
Hello, I have been harassed by Airtel to an extent that I'd like to file a suit against them. here is the series of events / issues of the latest one. 1) At 11:00AM on 20th March 2018 my sim card stopped connecting to airtel network and...
Mar 26, 2018 by Ankit Kumar
My airtel broadband connection is not working since last two months and they are unable to fix the frequent disconnection problem. But they never fail to send the monthly bill. Please help!...
Mar 13, 2018 by Yatish Singh
Airtel charged me twice for a single transaction Open
Dear Sir, My complaint is on Airtel pre paid recharge for which they have charged me twice for a single transaction and are refusing to give me a refund for the duplicate transaction. I did a prepaid recharge for rs.399 (84 days package) o...
Mar 12, 2018 by Kothapalli Arjun
Benefit worth 400 not received Open
Reference id of my issue CBNRD20311911679. I've been terribly dissapointed with Airtel and it seems that I'll take my business elsewhere now. I've Recharged 193 thrice from myairtel app to get 3 GB extra data on top of my plan. There's nowhere...
Mar 11, 2018 by Dibakshya Chakraborty
Sim issue Open
Extremely Pathetic service!! I have been using Airtel simcard since last 10years. Suddenly a month before my SIM card stops working. First I called the customer service, they said my SIM might have been damaged I need to go to a store to repl...
Mar 10, 2018 by Dharmendra Ramanuj Jaiswal
dear sir , mai airtel ka purana upbhokta hu , airtel ka internet 4g ki speed bahut hi weak hai 0.05 kb/s aur per month mera recharge bekar ja raha hai mai iska istemal nahi kar paa raha hu. jabki ye sabse fastest speed ka dava bhi karte hai, s...
Mar 05, 2018 by Dhiraj Kumar Sharma adhar PW 273406
Airtel secure claim delay Open
Respected sir/madam, my name is Rakesh nahar. i am using airtel postpaid network for my number 9561223333. i have opted airtel secure insurance for my mobile device since july 2017. Suddenly my device was damaged and same claim intimated and...
Mar 03, 2018 by rakesh pradip nahar
Calls incoming service has been stopped and unable to send, receive sms on my airtel postpaid no Open
I was a happy customer of Vodafone but Airtel offered my better plan to port my postpaid number to Airtel. After porting my number to airtel, they have stopped my incoming service and sms sending, receiving services. I have reported this issu...
Mar 02, 2018 by Ajay Sharma
Post paid amount more than used Open
This is Ashwini from Mumbai. I was using airtel postpaid connection, last month I ported to vodaphone.in every month bill they are adding extra amount. They are working like a fraud. Customer care executive is also talking in a rude way. I h...
Feb 17, 2018 by Ashwini Kumar
I'm not getting benefit of 149 plan Open
i have recharged my phone number with 149 plan and they didn't provided me the benefits available in my phone number and now they are deviating with there words saying that you should have recharged it from our website instead of phone pe. th...
Jan 29, 2018 by Anshuman
I have ported from vodafone postpaid to airtel postpaid but the sim is not activated yet. Vodafone sim is deactivated from airtel and the sim is still pending for activation. Raised 2 SR complains in 198 and 2 compakins in nodal office but stil...
Jan 28, 2018 by Vicky Rajput
Data loan pack activated without consent Open
I dialed *121*11# to know data pack options. Selected option 1 for 3G Then, selected 4 to know about the list of data loan plans available. But, this has activated a plan that gives me 60 mb data for 22 Rs. How am I supposed to know this w...
Jan 15, 2018 by Devaradhan Murugesan
No Network at my billing address Open
I am having the network issue at my billing address and chasing the Airtel team to install network booster at my home from Feb 2015 but its been three year now and no one address the issue...
Jan 15, 2018 by Ashish Vats
Sudden termination of service and fraud by airtel Open
I had ported from airtel to vodafone post paid two months ago and cleared the airtel bill . Today all of a sudden , i got to know that my service is disconnected as I have not paid 160 RS to airtel . I am stuck . How can airtel stop my service...
Jan 12, 2018 by pushkar chaudhary
Airtel Network Issue Open
Airtel Postpaid number is 9164177170,9482022877,944213599 . From 2 year I am not able to use 2g/3g/4g data I complained many times still issue is not resolved. Last month I escalated the issue ,But data issue not fixed and issue regarding call ...
Jan 10, 2018 by chandan
Network not available, No Incoming/outgoing call, No Internet. Open
I am living in Anmol residency Wakad Pune. from last two months, i am not getting a network of Airtel at my home location. very poor. not able to connect via call. frequent call drop. no internet as they advertise India's fastest 4G network whi...
Jan 02, 2018 by Sandip Pandurang Shinde
Someone else's id on my number which I'm using for 5 years. and ported from reliance cdma (which I u Open
I've been using airtel gsm for last 5 years without problems. I ported to airtel from reliance cdma (so I've been using the number for 15 years!) This number recently got damaged. So I went to airtel office for getting a duplicate sim. Now the ...
Jan 01, 2018 by Vibha Srivastava
AIRTEL Open
I have airtel sim past one month in comming call not comming .Not reachable it says.I am not going to pay any amount to airtel.i need solution.I have changed my sim also....
Dec 30, 2017 by sumathy arul
Network not available of airtel at nerul Open
There is no network on 3rd floor in my house. But network on ground floor. Complaint has been registered on 6 dec 2017 but only solution received is that we will put up a site with no definite timeline....
Dec 26, 2017 by Shraddha Singh
No Airtel network coverage Open
I have been facing no network coverage issue all the time at my residence in bangalore. Have 3 airtel connections. The monent i enter in my apartment network signal goes off completely with absolutely no network at all. Multiple complaints have...
Dec 24, 2017 by Debraj Dutta
Broadband connection not installed Open
I requested Airtel VFibre connection, Airtel representative came to my office within half an hour to collect the document and installation fee, I paid 500 Rupees via online transaction for installation. Initially they promise to install it with...
Dec 12, 2017 by manish sardiwal
Money Deducted without Consent Open
An Amount of Rs.99 without My Knowledge by Airtel from My Prepaid Mobile +919894552290 in the name of Super Store which I have not subscribed and I don't even want to subscribe as I am using basic Handset. Kindly Resolve this. Very Very Cheap...
Nov 29, 2017 by PAUL FRANKLIN P V
I am getting a consistent call from Airtel on upgrading my broadband plan to 100mbps with change of modem, but while installing this modem last year with the plan of 2099, I was promised 100mbps. This time when I asked them to give on mail the ...
Nov 28, 2017 by kislay
Misguide and delay in finding resolution Open
i have been talking to appellate department for 3 weeks, but they are unable to give me resolution on my problem, despite of finding their executives guilty, submitting the call records, calling at very inappropriate timings. They keep on aski...
Nov 27, 2017 by Tanmay Gulavane
Airtel Broadband connection drops Open
I have been facing frequent disconnection with airtel broadband for last 9 months. I have reported numerous complaints regarding this one problem but everytime the engineers just reset the modem and close the service request without resolution ...
Nov 25, 2017 by Deepa Nanjundaswamy
Airtel bill payment Open
I have requested for poring from airtel to Jio as i know that before porting its required to pay my all the outstandings. My current bill was 360 rs but i paid 650 rs on 21st of Nov 2017, as on today that is 24th of Nov 2017 still the airtel op...
Nov 24, 2017 by rupesh malu
Broadband Connection Delay Open
Hi, I have raised a request for new Broadband Connection. On 4th November 2017, and I had done the payment for 3 months plan as well. One of the executive informed me that, with in 24 hours will get the Connection. After that no respo...
Nov 22, 2017 by Prashanth Kanse
Duplicate Airtel sim not activated Open
Dear Sir In the first week of October (I don't know the exact date), there was no signal on my phone and after 2 days I thought my sim is blocked, so I call to customer care and told them about my problem, they said that my no (Mob no- 7340747...
Nov 21, 2017 by Mohd Muddassir
For porting Open
for porting airtel no from tamilnadu to karnataka,de r charging 50rs...
Nov 18, 2017 by Rohit Gowda
I have been complaining to Airtel for more than 2 months that there is no network in my area and I am not even able to use the calling facility forget the data. The only response I have got till now is they are planning to come up with a new si...
Nov 17, 2017 by Sagar Agarwal
Data services not working Open
On nov 1st i raised a complaint stating internet is not working on my mobile plz check and resolve the issue they said its a technical issue we will resolve within 48 hours after 48hrs still the issue not resolved again i called some other pers...
Nov 16, 2017 by satishkandula
Internet data theft Open
I am a doctor in New Delhi and i do online consultations as well. So I am using Airtels 438 plan which provides me 1 GB data every day. I also use Airtel broadband at home. On the morning of 15-11-2017while I just arrive at my hospital I cann...
Nov 15, 2017 by Kamran Ali
Recharge offer is not working Open
I recharged with 648 pack and I am suppose to get 84 days unlimited local and STD calls along with daily 1.5GB data/day for 84 days. But got only 70days of unlimited calls thought data is valid for 84 days. Now the customer care service executi...
Nov 14, 2017 by Satyakii Sur
SMS package not activated after 24hrs even after repeated complaints in customer care Open
After repeated complaints at the customer care no action was taken to resolve it...
Nov 13, 2017 by MANEESH
Airtel Broadband connection Open
Airtel BroadBand team has collected the amount so far no action has been taken! Request Id 96117104637995....CAF number --8016082 Transnational id --111018233.....
Nov 13, 2017 by DEBI PRASAD MOHAPATRA
Airtel 4g dongle inappropriate billing Open
Sir/Madam, I had taken Airtel Dongle-4G connection in the month of March 2017. Dongle no. is 9895670197. During July 2017 one airtel agent called me and requested for upgradation of existing plan as it has some good offers. Accordingly i accep...
Nov 11, 2017 by Vidya N
Number not being activated after porting Open
I went to Airtel store (address mentioned above with contact number) on 13/10/2017 to get my Idea number (concerned number is 7409966632) ported into Airtel UP west. Dealer/store representative did the whole e-KYC process and at last game the ...
Nov 05, 2017 by Vinay Shankar
Airtel cash back Open
problem no#861842 Hi team, I have paid my postpaid bill 549 rupees using Airtel app for my postpaid number 9989107503. I have seen offer saying that 50 percent cash back and max 50 rupees. But I have received only 2percent cash back. they ...
Oct 27, 2017 by Thirupathi Salveru
No service Open
I am an Airtel customer form past 7 years and form 3 days there is no service for my mobile at present i am using iphone 5s i thought it was my phone problem and brought a new mobile then it was found no service in new mobile and also i went to...
Oct 09, 2017 by adithya reddy
Internet service poor for five months Open
I have been facing poor internet connectivity from airtel at my home since May this year. The internet always used to work prior to that, and suddenly the connectivity became poor in May. I informed airtel through calls, emails, but they alw...
Oct 03, 2017 by Aditi
I have opted Family Plan. My parent No. is 981675558 with 499 plan & Child no. is 9819675557 with 299 plan. My Child no is facing Network & Internet problem. Internet is not working on my Child no. Its showing Internet service is not Active on ...
Oct 03, 2017 by ARUN HIRE
My 4g and 3g network is not working at all .even it is showing no tower/signal when i swotch to lte mode.so unwillingly i am forced to operate with gsm mode. And work with 2 g net. i have been complaining for this about a monthes and yet it had...
Oct 01, 2017 by Amit Kumar
Pathetic network problem from airtel where i couldn't use 4g speed for which i paid for. Open
From 4 months i have been facing this problem with airtel the 4g service is pathetic and the amount they are charge is not at all valid because the network is pathetic, i have faced many problem while calling also, they havent solved the proble...
Sep 29, 2017 by Aadesh Dhawle
Recharge didn't happen because of some problem in the app and after one month still, the amount not get refunded. I follow up more than 3 times and getting the same response, Irritating part of this they are very casual about it....
Sep 29, 2017 by Muralimanohar
Harrasment by Airtel Executive Open
I Have ported my parents number from airtel to BSNL due to airtels over charged bills. I have paid full amount of both the numbers and yet the airtel customer care calls my parents very frequently and harras them for payment and funny thing is ...
Sep 28, 2017 by Siddivinayak
Not providing the services Open
As I was unable to use the Internet services, I submit a complaint against the error but every time I call the customer care they give me the time to wait for some days like 2 or 1 but now it's 6 days before when I request for the service and ...
Sep 24, 2017 by Neeraj Niks
Network Portal Conversion by Lie Promise - Airtel Erode Open
I was using Aircel Network past few years (99652 99777), One of the Airtel Agency From " Chidhambaram colony, Erode, Tamilnadu, Contacted Email id : massntc@gmail.com, Contacted Numbers : 95789 39814, 95009 99311, 95009 99017, 95009 99020" ha...
Sep 16, 2017 by Prabu
It's been 25+ days but still, there are no Services activated on my Airtel phone. I ported my number from Airtel Maharastra to Airtel Telangana circle. No Incoming calls and No sms services are working on my phone. I am completely disconnected ...
Sep 09, 2017 by SUMIT CHHUTTANI
Hello I bought a product through spoyl.In and made by payment through Airtel online bank. All process went successful and my account was debited with 585 rupees. But the app is showing you bought nothing. Please help me. Where's my rupees gone...
Sep 06, 2017 by Tarun Sen
Prepaid No Deactivated without intimation Open
I am writing this to express my dissatisfaction over an uninformed action taken by Bharti Airtel Ltd wherein they have deactivated my Airtel Pre Paid No 98154-88816 without giving any prior intimation to me so that i may take any steps to get...
Aug 27, 2017 by Jatin Sahani
I have registered with Airtel Secure plan, which is a handset insurance plan from accidental and liquid damages. I complain about the repairment of my phone which was accidentally damaged. They said to upload the document on the website for ver...
Aug 04, 2017 by Minakshi Gupta
Service not proper Open
Tower not working in my work palace 226 sagar building Arihant awas and many more market area, internet speed very slow down 4g working at less than 1 mbps...
Aug 03, 2017 by Narayan bajoria
Internet not working Open
my Airtel broadband number 04040023988 is not working from 7 days no proper response from Airtel customer care. Airtel customer care team is not connecting my call to higher official. I have raised several complaints but no resolution. I won't ...
Jul 29, 2017 by Harsha
Broadband Connection Fraud Open
Hi, I made an request online some 10 days back for a new broadband connection at my below home address : L Block Saket, New Delhi Delhi-110017 I got acknowledgement from Airtel Customer care stating that connection is feasible in my...
Jul 29, 2017 by Sumeet
Airtel App Bug/Mis-behaving Open
I tried to make recharge on my dad's airtel number from Airtel for Rs 399, but somehow it made recharge on MY Number. Not sure what happened. My assumption was that i have made some mistake, so tried again. But again got recharge on my number ...
Jul 27, 2017 by Hardeep Singh Brar
Repeatedly wrong info given by customer care executives Open
I have a special offer of Rs 147(3GB 3G/4G) for 28 days. For availing that I added Rs 150 in my main account balance so that I can recharge using *121# but couldn't as there was no such option for special offers for my phone no. I called custom...
Jul 06, 2017 by Kumar Gaurav Mishra
Network issue not resolved for a year Open
I am Thirupathi from Hyderabad. I am a loyal customer to Airtel Mobile network provider. I changed my address from one place to other place in Hyderabad. There is no network here for past 2 years. I have raised almost 10 requests for past 1 ...
May 30, 2017 by Thirupathi Salveru
Service cancelled Before Due Date Closed
Recharged with airtel prepaid for 244 (70gb 4g/70 days and free airtel to airtel calls) for 70 days. But my service was stopped after 35 days. No consumer provided by airtel....
May 25, 2017 by Maulik Goel
Airtel promised to change bill plan and then over charged me Open
1. Last month i.e in April 2017, Airtel representative called me and proposed a new 349 unlimited postpaid bill plan and told me that the plan would change in 24 hours. At the end of the month, I received a bill of Rs. 2500. When i called the c...
May 10, 2017 by Vineet Pujari
False promises regarding rs 345 plan Open
On 1 April 2017 I recharged my mobile no 7044678306 with rs 345 and tried to pay the money via paytm. Due to some rush issues the payment wasnt successful and so I did it again. After some time both my payments were successful and I even got th...
May 05, 2017 by Kumar Gaurav Mishra
Broadband line frequently disconnecting Closed
My Airtel broadband line is frequently getting disconnected every 10 -15 minutes. I h ave been facing this problem since last november. Nobody is able to sort out the issue and Airtel is not ready to refund charges. ...
Mar 22, 2017 by Raghu Raj
Not able to share the data with my airtel family Open
I have recharged my number with 348 rs on 5th march in which i get the benefit of unlimited calls and 28gb internet. But my airtel family members are not able to share the data. And when i tried to contact to customer care. There is no attendan...
Mar 06, 2017 by Sakshi Goyal
Airtel money not loaded Closed
i loaded a sum of rs 153 in my airtel wallet on 09-02-2017 at 1:13am but the amount is not showing in my wallet even after i got a confirmation message saying "airtel payments bank wallet loaded successfully. rs.153.00 date: 09/02/2017 01:13 ba...
Feb 09, 2017 by ravi choudhary
Ashok Open
I clear my airtel phone bill but they still say you have not pay the bill of your Phone. I have receipt of airtel payment. But they are not accepting that payment is done. They say."He don't have any record of payment" please resolve my problem...
Jan 02, 2017 by
Ashok Open
I clear my airtel phone bill but they still say you have not pay the bill of your Phone. I have receipt of airtel payment. But they are not accepting that payment is done. They say."He don't have any record of payment" please resolve my problem...
Dec 20, 2016 by Rajesh Verma
Ashok Open
I clear my airtel phone bill but they still say you have not pay the bill of your Phone. I have receipt of airtel payment. But they are not accepting that payment is done. They say."He don't have any record of payment" please resolve my problem...
Dec 20, 2016 by Rajesh Verma
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