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Uber Cabs

 - Poor service provided by uber India Open

PRADIP KUMAR SHA filed this complaint against Uber Cabs on Jul 13, 2019

I want to inform you that I had booked a Maruti Suzuki Alto on **/**/**** at **:** pm. I needed to be travelled from Khanapara Fly Over, Guwahati to Kalibari Rest Camp, Guwahati. I had stood there for about ** minutes but the pilot did not arrive on time. I had talked over registered Mobile No for several times but the concerned pilot had given me misinformation about his locations that compelled me to cancel the trip at **:** pm on **/**/**** where I had no fault but the company had charged an amount of Rs. **/- towards cancellation charge which is totally unjustified and unreasonable. The necessary investigation into the matter be taken against the defaulting pilot and thus oblige.

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Uber Cabs

178 Total Complaints
62 Total
Resolved
34.83% Consumer Satisfaction

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Related Complaints

Uber Cabs - Against uber and driver Closed

Respected sir/mam Yesterday I booked a cab from uber . And after few minutes the ride conformed I was standing in hot summer in afternoon waiting for the cab. After that I call the cab driver then he told me that he is comming in ** min as sho...

Apr 18, 2022 by Singh krishnakumar Ranvir

Uber Cabs - Trip Overcharged without consent Closed

Multiple times my trip has been charged more than what I agreed for. For a recent trip, I was shown an amount of Rs. *** but I was charged Rs.***. I paid the fees but I raised my concern. In response to the query, Uber said I added a stop and r...

Oct 28, 2021 by Anmol Kohli

Uber Cabs - Uber charges for a trip not done Closed

I book an Intercity Ride. Driver confirms. Picks up passenger. Goes *** meters. Says he has NO PERMIT for Intercity. Drops us at starting point. Uber charges us Rs. ***/-. ...

Sep 08, 2021 by Neelakshi

Uber Cabs - Forging the Customers with the Routes and their related Fares Closed

When we are booking a cab through the UBER app, it is taking the longest route as the travelling route and fixing the charges. But the driver who is riding the cab is changing the route to the shortest route and completing the trip in short spa...

Dec 28, 2020 by KARAN KUMAR S

Uber Cabs - Extra amount paid to Uber Driver and Uber is not ready to refund Closed

The Uber bill was Rs. *** and was paid using GPAY. however the money got deducted two times and now Uber is not helping with refund...

Nov 10, 2020 by Ravikant Vithalrao Devakate

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