Makemytrip india Pvt Ltd
- Poor service delivery by Make my Trip Closed
Dr. Deeksha Rani filed this complaint against Makemytrip india Pvt Ltd on May 20, 2023
We had booked a trip to Sikkim, Pelling and Darjeeling via Make my trip. The trip included flights. The booked flights were by Gofirst.
*. Gofirst flights got cancelled, with no refund. We were asked by MMT to book another flight at our cost. Ideally MMT should have made another arrangement.
*. It was promised at the time of booking that there will be a single driver for the entire trip, however there was a new driver every single day.
*. We had booked a toy train special package...and on the scheduled day of Toytrain, we were told that toy train ticket is not available. The train had to be rescheduled. This led to disorganization in the schedule and a cause of mental agony.
*. The driver in Darjeeling didnot do his duty. He never came in time to pickup us at the hotel
*. On the day when we got toy train ticket (i.e. the next day) the driver refused to come and pick up to reach till toy train boarding station. He asked to ho to the station by walk. The travellers were both senior citizens and walking in that terrain is difficult. We had to book another cab worth **** rupees ro reach till toy train.
*. Due to unprofessional behavior of driver, we missed * sights in Darjeeling.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Makemytrip india Pvt Ltd
Resolved
Frustrated? File a Complaint
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
Related Complaints
Makemytrip india Pvt Ltd - Refund Closed
Refund pending. Request ID : ***************** They have to use NEFT mode. Have spoken and written to them multiple times, but not taking action....
Apr 17, 2024 by Keshava Chandran
Makemytrip india Pvt Ltd - Service not provided Closed
I booked * room of Ranwara pawana lake, lonawala on make my trip for * days. I paid all the amount in advance. When I visited to the place they didn't accepted the booking even they charged extra money from me. And they also provide me * single...
Jan 02, 2024 by Maya agarwal
Makemytrip india Pvt Ltd - Excess Billing Closed
I booked two tickets in Rajdhani train from NDLS to Bareilly. For choosing NOSB(no seat/berth for child) it was written that ticket will be at half the price. But when booked I was charged regular fee and seat was also NOT booked. PNR ********...
Nov 21, 2023 by Krishan Yadav
This is regarding the holiday planning done on MMT Platform to NorthEast including Lachung and Gangtok in sikkim on **th October ****, by one of their representative. The itenerary as per this plan was: * nights Gangtok >* night Lachung > *ni...
Nov 07, 2023 by Arnab Mazumder
Makemytrip india Pvt Ltd - Have not been refunded and status hasn t changed Closed
I was booking train tickets at makemytrip but for some reason it wouldn't confirm and it's just been stuck like that and my money has not been refunded. I even called customer care and they said they would refund in ** minutes but I still haven...
Oct 31, 2023 by Sian
