- Poor Service by Zomato Open
Every time order the food from zomato they deliver the it very late. If we will chat with the customer service they give following excuses
*. We do apologise for inconvenience that have caused to you.
*. We will give you token of apology of INR ** or sometimes INR ***
*. The food is getting deliver by restaurant and not by zomato and driver is stuck in the traffic
Sometimes after writing all this some of the agents end the chat. This is not the first time i am getting the problem same after each and every order they do.
There intentions are bad that they dont allow sometimes to the customers to select for free delivery if food is delay as per time given.
I ordered recently from indo- chinese stories by bhai-g new friends colony. At the time of order it was mentioned it will be deliver by **:**PM. After followup with restaurant and zomato i got the above answers which always get. They given me INR *** as compensation voucher as i am beggar.
Poor and worst services.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
I did not receive the refund...
Jan 15, 2020 by Rajdeep singh
i have ordered for Value of food *** excluding GST (**.**), Delivery Charges (**) and restaurant Packing charge (**.**). I have used promo code -*** , so total i have paid ***.** amount. The food i have received with invoice of one quantity l...
Jan 13, 2020 by BALAN N
Zomato - Verbal Abuse Closed
I would like to draw ur attention to a recent incident happened with me through zomato customer care i got a call from gurgaon office regarding zomato gold purchase when i said i am not intrested regarding the same the person abused me saying...
Jan 11, 2020 by Mrinmayi
Zomato - Food not delivered Closed
I have placed an order today with ID: ********** with below address. However, food was not delivered as the delivery person went somewhere else and refused to redeliver it to the correct address mentioned with the order. When contacted Zomato c...
Jan 06, 2020 by Saikat chakraborty
Zomato (Restuarant name India Garden, Electronics City Phase *). For Order dated **/**/**** Order ID **********. *. Veg Noodles has STAPLER PINS....it was bought for kids and as I felt something sharp while eating and found stapler bins ...fe...
Jan 04, 2020 by Soumi Mukherjee