- Poor Service by Zomato Open
Every time order the food from zomato they deliver the it very late. If we will chat with the customer service they give following excuses
*. We do apologise for inconvenience that have caused to you.
*. We will give you token of apology of INR ** or sometimes INR ***
*. The food is getting deliver by restaurant and not by zomato and driver is stuck in the traffic
Sometimes after writing all this some of the agents end the chat. This is not the first time i am getting the problem same after each and every order they do.
There intentions are bad that they dont allow sometimes to the customers to select for free delivery if food is delay as per time given.
I ordered recently from indo- chinese stories by bhai-g new friends colony. At the time of order it was mentioned it will be deliver by **:**PM. After followup with restaurant and zomato i got the above answers which always get. They given me INR *** as compensation voucher as i am beggar.
Poor and worst services.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
I had ordered mangoes from zomato on **th May** however while paying my money got deducted from zomato but got message payment rejected. Now I am chasing zomato chat after every * days but every time i am getting response again * to * days. Now...
Jun 05, 2020 by Raghavendra Poojari
The fish I ordered was frozen and clearly out to of date . I called the restaurant , they said they'll check and let me know but never called back and did not answer my calls. If I am to get sick after eating this you'll be responsible but I'm ...
Jun 03, 2020 by Rufus Lepcha
On **th may afternoon I have ordered food item from zomato app,the delivery address was Agartala Govt. Medical College boys' hostel,but the delivery boy refused to deliver to my exact location,he came to gb bazar which is almost *** m from the ...
May 25, 2020 by Supratim Saha
Hello. Zomato delivery guy tool cash on delivery when we had already paid him via upi. My father in good faith also gave him more money due to corona times. Now zomato is not helping me even after reporting fraud and putting mails so many ti...
May 24, 2020 by Rajatpreet
Hello Team, I am really disappointed with the kind of service Zomato is giving these days. I had placed an order recently with order id **********. I had a missing item of Belgian Chocolate Cakeshake, I need an immediate refund on the ...
May 23, 2020 by Mohammed Kashif Moloo