- Poor quality product received Closed
I had ordered * wardrobes and one TV unit in Nov **** for my new built apartment. At the time of assembling, I was not present to see the products. After a few days when I visited my flat noticed one of the wardrobes and tv unit colour and quality is very poor. Then in December, I raised a complaint with pepper fry customer care and the response was horrible. They simply told me *days return policy. Despite me chasing up again no one bothered to respond. They simply sold one bad product in the name of * days return policy. Since I informed in the beginning only that it's a new apartment very far from my current location so I won't be present so they just delivered one ordinary product to me. Horrible experience.
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Refund / Credit for purchase
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
I got this wardrobe from pepperfry last year july n it's such a horrible product my entire wardrobe is covered with white powdery fungus On speaking to the customer care they say its mansoon n it's normal My clothes are getting spoilt every...
Aug 17, 2020 by Dhiraj kaskar
I ordered a wall art from Pepperfry I wasn't there in town so I let me neighbour collect my package. When I returned home to check the product to see it was totally different from what I ordered.i asked for a replacement of the product they say...
Jul 21, 2020 by Akshaykumar Akkinapally
I had placed an order for a desk and ergonomic chair on *th April, ****. After the extension of lockdown by Indian Govt. I received an email from Pepperfry stating I can cancel my order. Here is the text from the email: "This is with reference ...
Apr 16, 2020 by Ankita Pujari
i am ashwin my wapp no is ********** . as promised by pepperfry no return has been initiated till date.the conolaint was first lodged on **.**.**...
Feb 08, 2020 by ashwin bhaisare
They are listing ergonomic office chairs on their website which were on sale. One of them had a headrest and I wanted to use it as I have back problems. However, when the chair arrived, I found out that the chair doesn't actually have any suppo...
Jan 20, 2020 by Souradeep Roy