Jio
- Poor internet speed Open
Eswardev Anangi filed this complaint against Jio on Jul 08, 2020
I an tired of giving complaints to the JIO customer care for the poor internet speed they are providing to my area. Iam living in a Village named Baruva. I was shifted from Hyderabad to my hometown in January ****.When I was in Hyderabad I didn't face any issues so I have brought * advanced recharge plans that time. When I moved to my hometown, here the situation is completely different. Internet speed is very very low. I have complained to the customer care so many times and received only one answer every single time i.e. "Your location has a good coverage. Intermittent issue is there and we will resolve that issue soon". They said we are getting good coverage which is completely wrong. If I am getting that much internet speed then why would I give these many complaints. So many people converted to other networks from jio and I am unable convert because of the advanced recharges I have. I was tired of this and tried to complain through Twitter and there also same scene is happening. Finally I am here to get my issue resolved.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Jio
Resolved
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Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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