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Jio
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How to resolve Jio complaints online
If you want to complain about a problem that relates to Jio, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jio?
If you are not satisfied with Jio, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jio and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jio
But before filing a complaint, you should
a. Contact the customer support of Jio first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Jio
Find the contact details of Jio to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Jio - Refund of jio fiber security amount Open
I am no longer using jio fiber so I returned the setup box and all the accessories back to jio care now they are denying for the refund amount Giving me the excuse that your case is closed from backend I need my refund back This is my orde...
Sep 19, 2023 by AMAN SHARMA
Jio - Unsuccessful recharge Open
I have mistakenly done recharge twice and so the money was also deducted twice but recharge wasn't successful.. I want my refund back.....
Sep 18, 2023 by Mariya Tamkeen
Jio - Money deducted from bank but not recharged Open
Sir, I have payed Money through my jio app i have selected jio *** plan and I selected pay with rewards with ** discount .it gone through the payment with UPI paytm the transaction was successful but when I opened jio app it says payment failed...
Sep 13, 2023 by ROSHAN RS
My service request no: SR*****PKLOC is not resolved by Jio Care. Please check and process the same as soon as possible. Everytime I receive the message that refund is in process and will be credited in ** days, although till date I have not r...
Sep 03, 2023 by ANUP KUMAR BISWAL
Jio - Security deposit refund of JIO Postpaid Open
I took JIO Postpaid connection on **/** and paid security deposit amount of ***/- after that I disconnected jio service and closed my account also. But still I have not received refundable deposit since one month I am doing email to jio care a...
Jul 23, 2023 by Urvi
Jio - Refund from Jio Postpaid not received Open
I migrated from Jio Post Paid to Jio Prepaid a month ago. I was told that the advance amount of Rs. ***/- that was paid while opting for a Postpaid connection, will be refunded in ** days after the termination. I received a messas asking me to ...
Jun 19, 2023 by Javed K Aga
Jio - Recharge amount deducted but Recharge did not take place Open
On **nd may **** I recharged my jio mobile number for *** plan twice Both the times the amount was deducted from UPI and bank account and JIO app showed a message that recharge was successful. But after checking later the recharge did not ref...
Jun 04, 2023 by Akhand Pratap Singh
Jio - Jio fibernet Closed
i had took connection of jio fiber net but from day one i am not getting proper internet connection and i am facing a lot of problems of jio fibernet jio claim my damages and return my money ...
May 22, 2023 by Srikanth Srikanthreddy
Jio - Payment refund Closed
Greetings, I had recharged my Jio Fi sim on May **, ****. But it has not recharged yet. When I transferred the sim to my phone, no signal is found. Kindly send back my Rs.*** back. ...
May 21, 2023 by Aswini
Jio - Wifi not working from 5 days Closed
Wifi is not working from * days and while calling the customer care they are just giving false hopes that the engineer will visit at this time ...
May 10, 2023 by Pranay jain
Jio - Jio fiber technicians are not visiting to fix router Closed
Jio fiber technicians are falsely claiming that they visited but couldn't contact me due to me not picking up call and doors being closed of my house. Well, in actual they didn't really even came....
May 07, 2023 by Pratham Chaturvedi
Jio - Wrong bill generated Open
i am ported from jio postpaid to airtel and the generated final bill, in that bill they charged unnecessary amount and they say that is as per tariff. my plan is *** for a month and the bill period is not more then a month, but they charging *...
May 01, 2023 by Kishor S
Jio - Issuance of duplicate sim in place of stolen mobile Open
on **/**/**** mobile with two sims was stolen.got airtel sim within hours. but jio insists on biometric which shows error due to digilocker.on**/**/**** manually submitted all the required documents in Thanjavur jio store.Still it is pending.a...
Apr 05, 2023 by vijayaraghavan k
Jio - Refund not received Closed
Jio said that we have initiated the refund on **/**/**** but till date i have not received the refund....
Mar 18, 2023 by Atul sharma
Jio - Sim card service close without informing me Closed
Without informed me my jio sim service close, sim number is ********** is a my permanent number since ****-**. I called customer care, he said ' me my number close permanent. But i want same number sim. Pls help me.. other wise i took a stick...
Mar 07, 2023 by Yogeshwar wasu
Jio - Change the location of jio fibre box Closed
I have a Jio fiber installed and I want to change the location of box for some technical reasons. Please solve the issue....
Feb 27, 2023 by Zubair Mushtaq
Jio - Technician haven t come to check the issue in jio fiber Closed
Technician haven't come to check the issue.Its been * days I am not able use internet in jio fiber. Everyday we are calling but they didn't receiveing a call. Please check asap....
Feb 24, 2023 by Sudipta Kumari
Jio - Fraud Closed
Filled a case on Jio fiber in th month of Nov**. Jio fiber staff was taken **** rs but they are failed to providing the package. When I spoke to Legal India personal I have told all details they have asked me to send all details and money. I h...
Feb 17, 2023 by Shyam babu M
Jio - DATA AND NETWORK Closed
Unlimited data but network and net not available. kindly resolved. refund my money i want to port out...
Feb 15, 2023 by ASIT BISWAS
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