How to file a complaint against Jio?
- Go to "File a Complaint" page
- Choose Jio and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Jio
Jio
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Helping you with Jio complaints
If you want to complain about a problem that relates to Jio, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the Jio services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jio?
If you are not satisfied with Jio, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Jio and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jio
But before filing a complaint, you should
a. Contact the customer support of Jio first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Jio
Find the contact details of Jio to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Jio to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Jio to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
I have bought jio fibre connection on **th July and next day morning it becomes unwork.Red light blinking on that fibre and unable to use internet connection.I made a complaint on customer care and they told that appointment has been scheduled....
Jul 22, 2021 by Mallikaarjunan
Jio - Jio relocation Closed
I am applying for jio fiber relocation through my jio app but whenever I click proceed it shows me an error 'our system is not responding' its been happening from last * days. I created a support ticket at **th June even after ** hours I did no...
Jun 16, 2021 by Omkar Sunil Bhosale
Jio - Cheating from JIO Service Open
Hi Team, I have been cheated by Jio service. I have been calling for the resolution but once after hearing the issue they are disconnecting the call . I have not used the data & kept the device on turnoff mode still data is getting exhausted. A...
Jun 13, 2021 by Indrajit Ray Badajena
Jio - My jio postpaid security deposit is not refunded to me Open
i have bought jio postpaid connection with ***/- plan for which i was asked to pay *** rupees security deposit later after few months i terminated the connection and transferred back to prepaid later i have recieved a email asking my bank detai...
Jun 04, 2021 by S Rahul
Jio - Jio itself changes my plan Open
Jio itself changes my plan and sends me message that we have changed your plan. The irony is I have my prepaid plan of ***/m working and they have activated me plan of *** how is this possible. Plus the customer support guys are super rude abou...
Jun 02, 2021 by Sheikh saqlain
Sir aab calling me bhi problem honi suru ho gaye hai.sir jio ko bhut baar complete ki.sir koye sunvaye nahi ki.sir maine inko bhut baat complete ki.sir jo bhi complete ki jio khud hi closed kar rahe hai.sir mujhe calling mute hoti hai or callin...
May 22, 2021 by Gagan kapoor
Sir mujhe jio ke network problem bhut aa rahi hai.mane bhut baar jio ke customer se network problem ke bare me bataya hai.mujhe har baar meri problem ko complete note karke mujhe ** gante me aapki problem teek ho jayegi bataya jata hai.sir mane...
May 20, 2021 by Gagan kapoor
I purchased online payment of Rs **** on dated **/**/**** ,but not deliver to my address....
May 19, 2021 by Virendra Kumar Tiwari
Jio - Poor or no internet service Open
I have been having Poor internet connectivity during day and no connectivity in the evenings at my home for the last * months. Have made a lot of complaints to Jio Care and appellate as well, yet no resolution is in sight. ...
Apr 21, 2021 by Narayan Iyar
Jio - Recharge of jio not done Closed
Sir I have recharged my jio number from phonepe application on ** April **** meanwhile my ₹*** has been deducted but recharge is still in process.. I talked to phonepe they said they have escalated the concerns to jio then I talked to jio the...
Apr 19, 2021 by KSHITIJ BHUSHAN TIWARI
Jio - The network services by Jio are not adequate Closed
I am using Jio network and I used to work from home, the Jio tower is only * km away from my home, on complaint I made on NCH Jio said, the site is highly utilised and we don't have any plan to improve it. Due to this, I am not being able to...
Apr 13, 2021 by Shubham More
Jio - 149 package jio Closed
recharge sbi online on Dt. **.**.**** Rs *** Jio mobile ni-********** but not update not return money....
Apr 12, 2021 by bijaya kumar hota
Jio - Refund request of Multiple debits Open
Dear service provider, We would processed JIO recharge multiple time Rs*** and Rs***,repeated failure finally i made recharge with my friend account,said two values debited but not refunded the value yet txn no.*************-**********IGAKVNZKF...
Apr 05, 2021 by GOKUL
Jio - No network in my area Open
I complained to jio companies about internet speed and call dropping but nothing is happening. And unable to call. Complained Number: SRZ****SWA*R, SR*****VZKO*, SR*****U*EIO, SR*****WO*V* and SR*****UWW*S. I have also complained about national...
Feb 22, 2021 by Suman Dhara
Customer Number: ********** One of your representative has not returned my ** rupees which were deducted two times for converting prepaid to postpaid jio connection. in the first process of paytm, his net was stucked but payment was done. Secon...
Feb 13, 2021 by Sanjay Sabharwal
Jio - Money detected from account but recharge not done Closed
Money is detected from my account. My transaction has been done. But jio app showing not yet done the recharge. ...
Feb 09, 2021 by Gurusivakumar
Jio - No network Open
I complained to jio companies about internet speed and call dropping but nothing is happening. And unable to call. Complained Number: SRZ****SWA*R, SR*****VZKO*, SR*****U*EIO, SR*****WO*V* and SR*****UWW*S. I have also complained about national...
Jan 25, 2021 by Suman Dhara
Jio - Not installed my fiber connection Closed
Sir I have issued so many request of jio fiber to install from *st of January but still today they are not isntalling it I have apply for my new connection on ** dec. But until today they are not doing my installation...
Jan 20, 2021 by Lalit vijay
Jio - Jio recharge Closed
Recharge not successful and amount deducted...
Jan 17, 2021 by Sharathkumat
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